Twelve Triangles

I’d tried to visit with a friend, but there were no tables available so we moved on. After seeing the food, though, I knew I needed to go back and at least get takeaway. I’m so glad I did, because the spinach and feta pastry and the brownie I got were INCREDIBLE! The pastry was so flaky and flavourful, and the brownie was so dense and chocolatey. I’m just disappointed I didn’t try it until the final day of my trip! I’ll definitely return on my next trip!

Everything about Twelve Triangles is a solid 4-5 stars EXCEPT for the hygiene standards.

I want to rate this place higher. I really, really do. The sandwiches and pastries are delicious, and they have a wonderful selection of international food products for sale too. The only reason I'm rating it so low is because of the hygiene issues my partner and I saw when we visited.

We went in for lunch and bought two sandwiches. We sat at the table directly to the side of the counter; so, we had a clear view of the baristas at work. We watched a barista push some trash down in the bin with her bare hands to make space; she then used those same bare hands to handle and plate our food, without washing them in between. I've worked in hospitality; I know it gets busy and tiring. But no customer is going to want to eat a sandwich that's been handled by hands that have been fully in the bin.

EDIT: Thank you to the owner for their understanding reply. I'm sure the place will improve quickly from here.

Some staff needs to know they are working in a cafe, and adequately treat customers. Feels like while this place is getting popular, but the staff is getting snobbish. Maybe they need to be reminded interpersonal skills are part of their job, otherwise, a simple robot can do what they do.

I found a couple of staff members to be very offhand, rude and really quite disrespectful. At no point in my life have I ever been treated with such disrespect as a customer until I went to Twelve Triangles on Dalry Rd. I have to say, the food is reasonably good to be fair but it’s far from exceptional. I will certainly not be going back there. Luckily, there are plenty of other great alternatives for good food in Edinburgh where you can expect to be treated with decency and respect.

1st October, my wife and I visited there for our light lunch. All staffs were very kind. All foods and drinks were also very good. Very comfortable shop for us! Looking forward to visiting again soon. Thank you!

Such a sweet place. We were recommended by our Airbnb host and tried it the first morning. The girls were sweet and helpful and the atmosphere in the shop is very nice. It’s clean and uncluttered and bright and airy which, we’ve found, is unusual in this old city where everyone is packed in cheek to jowl. The coffee was good and the almond croissants were tasty.

Comfortable cafe with lovely interior decorations. Good food and great value for drink sizes. Very peaceful.

Nice area to sit and relax in the back. Excellent cheese scone, not too dry or hard. I recommend it. The cappuccino was OK, but I prefer the coffee of the Twelve Triangles in Morningside, they have a better selection of baked goods too, but no place to sit.