Counter-service coffee chain offering hot drinks, iced coolers, sweet snacks and sandwiches.
At a glance
Rating breakdown
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5 ★49%
-
4 ★28%
-
3 ★13%
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2 ★4%
-
1 ★5%
Quick facts
- What is the rating of Costa Coffee?
- Costa Coffee is rated 4.1 out of 5 based on 522 reviews.
- Where is Costa Coffee located?
- Blvd. "Cherni vrah" 100, 1407 Hladilnika, Sofia, Bulgaria
- How can I contact Costa Coffee?
- Phone: +359 2 962 7531 · Website: costacoffee.bg
I've ordered Matcha smoothie but I get green apple smoothie 😄 Thank a lot for your order.
Delicious coffee and desserts, but I would like more cleanliness - the tables were not cleaned.
Very bad experience. I ordered through take away. They didn’t have half of the food I ordered so they called me to change them. When it arrived it was missing food. I called them and the guy who called me back after asking for refund tried to trick me to do another order, pay one more item that he named it “free” plus delivery again just to send me the stuff that was missing and i had ALREADY paid for. That wasn’t compensation in an order of 50lv that they did so many mistakes with. Plus the preparation time took almost 2 hours… not even a restaurant does that long. Very disappointed. I won’t recommend it to anyone.
The tables were very, very dirty. The coffee is as good as every other Costa Coffee. It is very convenient though because you can make a shopping brake here.
Latte-toblerone in fact is very sweet cocoa with whipped cream. It has no espresso, feel cheated.
No one socket for charging as well
No one socket for charging as well
Coffee is good. The crowd is not really friendly.
I recommend that them take a course on how to deal with customers.
I recommend that them take a course on how to deal with customers.
What a disgusting disappointment!
Quote from the staff: „We cannot serve your order on porcelain, since we have no dishes left today.“ This is simply not acceptable for the prices they are asking!
Quote from the staff: „We cannot serve your order on porcelain, since we have no dishes left today.“ This is simply not acceptable for the prices they are asking!
Quick customer service. If you visit during weekends a bit of delay is to be expected. I enjoyed the Christmas flavours and I highly recommend them. Prices are the regular ones for a Costa café, in general they are on the expensive side for Sofia. The downside of it is that there aren't many seats for you to take a seat and enjoy your coffee.
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