Contemporary Downtown all-suite hotel offering free breakfast & Wi-Fi, plus a 24-hour gym.
At a glance
#19 of 22 Hotels in Washington #10 of 10 Meeting planning services in WashingtonLocalGuideWorld score: 4.30
Rating breakdown
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5 ★54%
-
4 ★31%
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3 ★9%
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2 ★3%
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1 ★3%
Quick facts
- What is the rating of Residence Inn by Marriott Washington, DC Downtown?
- Residence Inn by Marriott Washington, DC Downtown is rated 4.3 out of 5 based on 1,005 reviews.
- How does Residence Inn by Marriott Washington, DC Downtown rank in Washington?
- Residence Inn by Marriott Washington, DC Downtown is #19 of 22 Hotels in Washington by LocalGuideWorld score (rating weighted by number of reviews).
- Where is Residence Inn by Marriott Washington, DC Downtown located?
- 1199 Vermont Ave NW, Washington, DC 20005, United States — 0.7 km from the center of Washington.
- How can I contact Residence Inn by Marriott Washington, DC Downtown?
- Phone: +1 202-898-1100 · Website: marriott.com
I stayed at this hotel for quite a while as it is located near a metro station, and there are many restaurants, pubs within walking distance. Breakfast is good and rooms are clean. The staff is courteous and helpful.
When calling around to check rates i had asked this propertys reservations if parking would be waived due to my member status and i was told it would be. When i got my bill it had been added. I called the Front Desk and spoke with the manager who refused to honor what I was told. He would not even make an exception to their policy which is property specific.
I asked him if he cared that this would result in a bad review and he said he did not. Even sounded happy to not help in his condescending tone.
The chain is going down hill.
I asked him if he cared that this would result in a bad review and he said he did not. Even sounded happy to not help in his condescending tone.
The chain is going down hill.
They never informed us that renovations would be going on. At the same time they also informed us that there could be multiple disruptions in water supply due to the same. The rooms have very loud HVAC systems . The flush were constantly leaking. These issues did not let me or my family sleep. Was not expecting this from a Marriott.
My advice, keep away from the property. There are several other Marriott that exceed expectations.
My advice, keep away from the property. There are several other Marriott that exceed expectations.
The location of this place is excellent- 10 min walk to the White House, the national mall, the museum area. The problem is that this hotel has a bunch of incompetents running it and to be honest they destroy the Marriott brand. This is not the first time I’m staying at this hotel over the past year and the people who work here simply don’t know how to make a guest welcomed. They are slow with the checkin, don’t process the information you give them well, they don’t honor the reservation details.
The rooms are old designs, doors are not straight, shower heads are dripping. The stair area smells of dove poop. The rooms have clearly not been vacuumed cleaned between guests.
It’s a practical place to stay in DC but I would not call it cozy or welcoming.
A nice thing is that there is CVS place right next to the hotel.
The rooms are old designs, doors are not straight, shower heads are dripping. The stair area smells of dove poop. The rooms have clearly not been vacuumed cleaned between guests.
It’s a practical place to stay in DC but I would not call it cozy or welcoming.
A nice thing is that there is CVS place right next to the hotel.
My advice is to not stay here. I’ve stayed at several Residence Inns, and they’ve always been great. Not this one. If you want warm water, you have to turn on all faucets in the room and let them run the entire time while you’re showering. Otherwise, it’s ice cold. We went down to the front desk to ask for a towel. I offered to wait while they went and got one. They said it would be deliver, but it never came. Most hotel lobbies have a nice scent. Not this one. It smelled like weed every time we walked through it. The one shining star at this hotel is Elaine in the breakfast area. She is wonderful and such a hard worker.
Awesome front desk staff and very accommodating.
The rooms are quite dated and road noise (on second floor facing the Wash Circle) went on all night. Sirens, truck horns, car horns. Probably the worst night of sleep I’ve had in a hotel this year.
Wouldn’t stay again due to noise.
The rooms are quite dated and road noise (on second floor facing the Wash Circle) went on all night. Sirens, truck horns, car horns. Probably the worst night of sleep I’ve had in a hotel this year.
Wouldn’t stay again due to noise.
I rated the location as 5 stars because it is really around a ton of restaurants and even the DC sites that tourists are interested in visiting. The rooms are spacious, but they should do a couple of updates. The shower takes a while to heat up and it has a tub! Most updated hotels have the walk-in showers these days. The breakfast buffet is decent. We also had to change rooms because there was a smoke smell coming through the vents. If you are here for work or a tourist and you will not be spending too much time in the rooms, then you should be fine with the amenities.
My 7 year old son and I stayed here for a quick weekend trip of exploring DC. We used points to book and it was inexpensive but highly rated. It was a 5 minute walk from metro station which was nice to ride from Reagan airport. Check in was easy, rooms were fine (not as updated as other Residence Inn I have been to but not bad) and the free breakfast was great (hot eggs, sausage, pancakes, waffles, fruit, oatmeal, etc) Less than a 20 min walk from White House, African American Museum, and Washington Monument.
I am writing to share about an employee that went absolutely above and beyond to make our stay more comfortable. Miss Elaine was incredibly hospitable- going out of her way to make sure me and my son had what we needed at breakfast and even going to her locker to get her personal first aid kit when she saw he was complaining of a bug bite. Miss Elaine is a reminder that there are good, kind people left in the world. She made us feel at home and she felt like family!
I am writing to share about an employee that went absolutely above and beyond to make our stay more comfortable. Miss Elaine was incredibly hospitable- going out of her way to make sure me and my son had what we needed at breakfast and even going to her locker to get her personal first aid kit when she saw he was complaining of a bug bite. Miss Elaine is a reminder that there are good, kind people left in the world. She made us feel at home and she felt like family!
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