At a glance
#13 of 15 Clothing stores in Edinburgh #8 of 8 Fashion accessories stores in EdinburghLocalGuideWorld score: 4.12
Rating breakdown
-
5 ★51%
-
4 ★28%
-
3 ★12%
-
2 ★1%
-
1 ★8%
Quick facts
- What is the rating of Express Factory Outlet?
- Express Factory Outlet is rated 4.1 out of 5 based on 123 reviews.
- How does Express Factory Outlet rank in Edinburgh?
- Express Factory Outlet is #13 of 15 Clothing stores in Edinburgh by LocalGuideWorld score (rating weighted by number of reviews).
- Where is Express Factory Outlet located?
- 11622 NE Executive Dr, Edinburgh, IN 46124, United States — 0.1 km from the center of Edinburgh.
- How can I contact Express Factory Outlet?
- Phone: +1 812-703-1001 · Website: expressfactoryoutlet.com
Due to an unclean/unorganized fitting room at this store, I stepped on the pin of a security tag with my bare foot. Needless to say I was not too happy. There is no excuse for security tags (especially facing upwards) to be on the fitting room floor. Talk about gross negligence.
We were doing some last minute shopping for a wedding and the staff was Very helpful and they even steamed our shirts for us!! 5 Stars!
I used to visit this Express Outlet before, it used to be maintained very well. Today I saw completely different picture. All the trial rooms were full of cloths and it seemed like it was not cleared for couple of days to atleast mininum. I really did not expect it to see store in this bad shape. I am not sure if I will feel like returning back here.
I really like this location; I can always find a deal. The staff also always greets me upon walking in and they are very helpful and friendly. I was looking for a brown tie and one of the staff members though they were sold out, so I went to check out. Little did I know, he was still trying to help me and ended up finding me a brown tie with a little dazzle dazzle on it. I can’t wait to rock it this week at work.
If I had to say one not so good thing about this location, it’s that you can’t exchange and/or return items from the regular express at this store (I guess this is more of a tip).
However, I would recommend this location and will return in the future. Thank you to the gentleman who always helps me.
If I had to say one not so good thing about this location, it’s that you can’t exchange and/or return items from the regular express at this store (I guess this is more of a tip).
However, I would recommend this location and will return in the future. Thank you to the gentleman who always helps me.
You have a store full of employees (3-4) and the dressing room is closed due to "understaffing reasons". Staff members are not even cleaning/organizing the store. All of them where just talking to each other about non-work related things in the registry. This is definitely costing Express some sales.
Always closed. I’ve been trying to return a shirt for 3 months. I check on google before I go, like everyone does. “Open until 7” which is great because I have an hour drive.
I get to the door at 6:01pm and see this? ridiculous
This is the 3rd time this has happened to me
I get to the door at 6:01pm and see this? ridiculous
This is the 3rd time this has happened to me
You just can't beat the prices here! My husband and I both got several things, probably around 8-9 shirts in all and our total was $85. Whaaat!? I'd pay that much for one pair of jeans at our local Express. So pleased! All the employees were eager to help and were very friendly.
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