Upper Manhattan Workforce1 Career Center

This is a horrible place where to search for a job position. The staff is rude, unprofessional. In one year they only found me a temporary job for 5 weeks, this is best they can do. Plus if you are not Hispanic they don’t even consider you, they don’t care if you’re an American citizen, well educated, speak different languages, have many skills and experience, no as long as an undocumented Hispanic is fine. They send you all over the places for interviews and for nothing of concrete at the end. I am really done with those people.

Waited 45 minutes for a zoom call interview that was supposed to happen today at 10am. Host never showed up, and no notification was sent for its cancellation essentially wasting every one's time. Very unprofessional. Might as well apply to the job yourself as you can't even rely on a work center these days.

Terrible. Severe lack of communication. Booking interviews that don't exsist..no call or return of emails

This place no longer exist! The website should be updated so people don’t waste their time going there to find out. It’s no longer there!

This place sucks. The male associates skip everyone just to talk to the young females. Vice versa. They’re very unprofessional and offer little help beside security guard training and security based opportunities. Honestly if there was somewhere better to go, go their. If you’re a young female, expect to be hit on.

Good Enough for Wall Street (but Not Workforce One Career Center).
Lawyer. Marine Veteran. U.S. citizen. Small business owner. U.S. citizen. Marathon runner. Civil and human rights advocate. Black. Female. New York native, who filed her first case to The United States Supreme Court, February 2022.
May 2023 I was forwarded a job listing by a Department of Labor Veteran’s [employment] advocate, which was being handled by the Harlem, New York City, Workforce One Career Center. I applied. I was contacted by a male employee (whose background details I was aware of from publicly available sources). He tried to persuade me to take a position paying substantially less (which I didn’t apply to), said he didn’t believe my resume or experience would be acceptable to his client (I had extensively researched this client prior to speaking with him). I’m in contact with other Marine Veterans, like myself, with graduate degrees, extensive experience, impressively credentialed, and who have never been in trouble with the law: free of any blemish that would cause an employer to deny us employment or proceed with caution. My resume boasts multi prestigious, easily recognizable, well received employers. So, why was I lectured, talked down to, and declared ‘unfit’ by a male who had not my record? Ultimately, I changed my resume to meet his standard: someone had trusted him to vet candidates, not only for this client but presumably others (he boasted of being “successful” in his role for six years, said he understood what clients want; I was disgusted: he was barely professional, I’d NEVER allow him to screen clients for my business, he showed a clear lack of basic skills). An interview was scheduled, and abruptly canceled… the same day it was scheduled [he said the client canceled]. It didn’t matter who canceled—or why: this was indicative of the Workforce One Center experience I recalled from almost NINE years ago when I first heard of the Center! The moral of the story? Unprofessional and incompetent people in any space don’t produce good results – not for clients, customers, government agencies, or beyond. This male had been at Workforce One for as long as I had been litigating a case that went to The United States Supreme Court (six years!), and the evidence was clear: in ALL of that time a lot of damage was done. A company that bleeds credentialed talent should not exist anywhere, but is more harmful to places like Harlem, NY, which desperately need ALL of the qualified, competent, skilled, credentialed, prestigious minds it can hold on to. Black Americans in New York have a fight on their hands: undoing the impact and consequences of racism, inequality, and clear stupidity. Never mind, the mental and physical health, financial, and other adverse effects of telling (relegating) Black women (in Harlem!) of my background, education and experience that I should take a job paying $22 per hour (what of someone who lacks a law degree, hasn’t taken a case to The United States Supreme Court, or honorably served in the Marines?) at a time when Black Americans across America are DEMANDING that Blacks be paid fairly, treated fairly, and that we ALL work to close the racial wealth gap (I’ll save that fight for the other legal actions I’m going to file to help Black Americans), this Center employs a man who has for six years reviewed resumes, talked to candidates, and placed people in jobs under his delusional world view. He likely placed people LIKE HIM--not those with the skill, background, and capacity to work well. As an advocate of civil and human rights, and a citizen who knows that I too can play a role in closing the racial wealth gap, reducing homelessness, hunger, and joblessness in Harlem and beyond, I urge every business to obliterate every badge or racism and sexism which seeks to relegate those who are not white and male to low level, low wage, low skilled jobs. Do your job! Ensure that your hiring and wages do not reflect the values of a racist, sexist nation. The WORLD is watching.

Through out the pandemic till now, I have ran into other WorkForce 1 locations that surpasses my expectations beyond other programs of it’s likeness. I appreciate the assistance including Staten Island and Jamaica’s locations.

Lately, I have been receiving many 125th street location’s emails through a third party program. So I couldn’t wait to join a zoom meeting about “Ace the Interviews”. Unfortunately, a minute into Zoom meeting of five participants that were probably employees, the host Mr. White was disheveled, smug, and down right rude. When I informed Mr. White regarding tens of repetitive emails a day; he flat out said unsubscribe! Mr White then asked me for personal information to be given on a public Zoom meeting. Without notice, he ejected me from the meeting. I don’t believe through out my experience with other locations; that I have ever had such a unprofessional experience.

I like this place, no appointments, I walked in the time I wanted. The person at the front desk is very helpful and kind. The employers are so professional, they do their best to match your skills or experience with the available openings. They offered me a job that suits my personality and previous career even though they were completely two different positions. My partner doesn’t have experience or a good language fluency, she asked for a training and they are doing their best to get her the training she wants. I highly recommend this agency. They are the best and the most helpful.