Tootsies Orchid Lounge Nashville Airport

The food was good. We ordered the Southerner Salad – ingredients were fresh and portion was adequate. The live music was overbearing and annoying. The worst part of this experience was the server charging us on the wrong ticket, then asking us to give her the correct amount. We expected to get a credit on our card because it was her error, but she couldn’t provide that. She seemed to be having a hard time explaining it, so we asked to speak to the manager, Joel Wood. He had a very angry attitude and told us we would just have to wait 48 hours to see it on our credit card. He was not courteous, extremely belligerent, and obviously failed Customer Service 101. We would definitely not recommend this restaurant.

Music and Excellent Airport Food
This is a spinoff of the famous Tootsie's honky tonk in downtown Nashville. We had a layover in Nashville and gave this place a try. Within a few minutes of us sitting down, a very good singer playing a guitar ended his day there. They regularly have musicians that play there. As with most airport eateries, they have a full bar with quite a few beers on tap. My wife had the Mushroom Swiss Burger ($12.50) which came with a side of fries. The burger was actually 2 burger patties, probably one half pound of meat total, with a swiss cheese slice, a few grilled mushrooms, lettuce, tomato and raw red onion. She said it had a very good beef flavor and she enjoyed it. The fries were just fries. I had the Supreme Nachos ($12.00). They come with Chili, but I substituted BBQ pork for an extra $2.00 and I'm glad I did. To my surprise, they added the pork along with chili atop the tortilla chips. The chili didn't have much flavor. There was plenty of melty queso, some tomato, and a few jalapeno slices. They were very generous with the pork. This was not pulled pork, but rather large chunks of very moist, lightly seasoned pork that had a pure pork flavor. I was very happy I got this. For airport food, it was pretty good.

I had a great burger here, and it was served extremely fast. The beer tasted great, and the service was always quick.

The wait staff was rude. Our waitress slid one table up to another so our party of five could be seated all in her section. I get the concept and appreciate her being accommodating. However, half way through our meals and drinks. The waitress demanded that we pay our tab as she was getting off her shift. I asked to be transferred to the next waiter/waitress as we planned to stay another hour or so and have another drink each. Upon agreeing to cash out with the waitress and paying our tab. The next waitress was even more rude and asked our group why we slid two tables together and that she wanted them slid apart to accommodate new customers to be seated. I simply mentioned that the previous waitress did that so that we could seat all five in our party to make a six person table out of the two tables. The waitress shrugged her shoulders in frustration then walked away and never returned to ask us if we wanted anything else. Sad to see how how this restaurants wait staff treats customers. Especially when this is near the “C” gates at the airport as visitors to Nashville come and go. We will not be back and I will not suggest this place.

But if you want a place where the bloody Mary’s are trash, the food is cold/nasty, and the service sucks. This is the place to go!

We stopped in for a quick lunch between flights. My husband was pleasantly surprised the chicken tenders & fries portion was so big! I ordered just fries and a side salad. Fries were crispy on the outside and tender on the inside! The side salad was basic with iceberg lettuce, cherry tomatoes, and croutons. I forgot to take pix of the food because we were in a hurry and hungry. 😄

This is a nice spot to grab a bite on your way through. It isn't anything special, but it will fill the emptiness in your gut. The appetizer nacho was the perfect size for my wife and I to share. Chicken strips had good flavor but were a bit heavy on the breading. Our server was very attentive and quick with our requests. It's busy and can get loud as people are always passing by.

Near Terminal C6 at BNA Nashville airport. Live music from the morning. Basic food and drinks. At least 7-8 TV screens while you drink at either the bar or on tables. Nice to listen to live singers singing country music while you wait for your flight and then you can walk to your gate with spirit bathrooms nearby. Sawyer was singing today 5/30/23 and he was good! Enjoyed him. But we didn’t enjoy the Female older waitress coming to us about 5 times asking us to order breakfast or lunch even though we ordered some beverages. And it wasn’t that there was a line of people waiting to be served at Tootsies. There were many empty chairs and tables. It’s a big space actually. And she also gave us the check asap while we were still drinking even though there was no rush to empty tables. My Apple juice was still 80% full. We found this place highly offensive and I would personally never return just because of this waitress. We can find other food places to enjoy food or drinks without being forced and forced out. I eat out and travel at airports a lot and this was probably the worst experience of a waitress pressuring me to get out while it was not busy.

I like the food. I hate the service. This lady stood there and watched me come in didn’t say a word. I then looked at the menu and looked at her she just stood there. Someone else came in and she took care of them which annoyed me. I asked her and not aggressively is there anybody that could take my togo order. She said oh I will. She then came out and threw my food on the counter. I then grab it and leave because this is annoying. Not only that I get pass the exit and notice this isn’t what I wanted so now it’s completely wasted money.