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Rating breakdown

  • 5 ★50%
  • 4 ★21%
  • 3 ★15%
  • 2 ★6%
  • 1 ★8%
210 Clinton Wharf, Brooklyn, NY 11231
Brooklyn Cruise Terminal, Brooklyn – photo 1
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Brooklyn Cruise Terminal, Brooklyn – photo 12

Quick facts

What is the rating of Brooklyn Cruise Terminal?
Brooklyn Cruise Terminal is rated 4.0 out of 5 based on 558 reviews.
Where is Brooklyn Cruise Terminal located?
210 Clinton Wharf, Brooklyn, NY 11231
How can I contact Brooklyn Cruise Terminal?
Phone: (718) 855-5590 · Website: nycruise.com
sumalena thakore
Went to drop my family for cruise. The place is very organised. The drop-off and pick are very stickmatic. There r lot of security guards to help u navigate ur way. I was impressed with how clean the surroundings were.
Richard Muniz
Great place to get on a cruise ship well organized and very professional staff easy access to port...but lets talkabout PROS and CONS of cruising from here and MSC as a whole PROS clean beautiful ship very high standard of cleaning and service for your stay are awesome , shows are top notch and buffets are pretty good as far as food goes...Cons of this is there are only 3 restaurants on the ship you are assigned one of them and just so you know the same food is served at all 3 the only thing different is the ambiance, you have to line up on your scheduled time and until you dont get to the front they dont tell you your on the right line if not get to the back of the line ( secret to this is one side even cabins other odd cabin numbers) food was cold at dinner time and came to find out that food served in restaurant was same at buffet. There are other restaurants options which are all not included such as STEAK dinner 160.00 per person SUSHI 116 PER PERSON AND Mexican at 130 per person to experience it or you can buy a 300+ per person to experience all 3. There are no Captains Dinner just meet and Greet for pictures no Gala dinner just Gala pictures. VENETIAN hour is set at the BUFFET on the second to last day on board. Drinks are weak and lack spirits and without a drink package become very pricey as the package its self. All services are for a extra fee when requested. Such as ironing laundry etc. No steamers no irons on board to use and standard cabin is small and so is the bed . For the ladies the blowdryer is in the draw where there is no mirror or lighting. Lighting is poor and you will require special travel outlet adapters to use some items , under tv are 2 regular outlets. 1 usb charger and in the bathroom there is a special outlet for electric shaver only. Space from bed to wall are narrow as hell followed by a useless shelve that just takes place.
Eloy A. Perez Montejo
The Brooklyn Cruise Terminal is a state-of-the-art facility located in the Red Hook neighborhood of Brooklyn, New York City. The terminal is 180,000 square feet and sits on Buttermilk Channel, a tidal strait separating Brooklyn from Governors Island.

Opened in April 2006, the terminal has received numerous accolades, including "Cruise Terminal of the Year" by Princess Cruise Lines. The terminal is designed to accommodate the largest and most luxurious cruise ships in the world, and it features a variety of amenities for passengers, including a spacious check-in area, a food court, and a duty-free shop.

The Brooklyn Cruise Terminal is also a popular destination for tourists, who come to enjoy the views of the Manhattan skyline and the surrounding waterfront. The terminal is easily accessible by public transportation, and there is also a parking garage on-site.

The Brooklyn Cruise Terminal is a vital part of New York City's transportation infrastructure, and it plays an important role in the city's economy. The terminal generates millions of dollars in revenue each year, and it supports thousands of jobs.

In addition to its economic benefits, the Brooklyn Cruise Terminal also provides a number of environmental benefits. The terminal is designed to be energy-efficient, and it uses a variety of sustainable practices, such as recycling and rainwater harvesting
stepandrepeatdepot NYC
If you can bear to pee for an hour and wait in a crowded queue to get on the boat, spend half an hour looking for a seat every time you eat, and then wait in line for another half an hour to get something to eat in an 80-decibel environment, please choose MSC.
FJB LGB
Not the easiest place to get to but the views from the cruise ship were amazing.
Chris Shepherd
The lady porters that received our luggage were super awesome. So patient and helpful! We had one person in our group that had mistakenly left their passport in the luggage, if not reminded by the porters to check 😳! Embarkation with the Princess Medallion was a breeze. We went straight through and never stopped. I absolutely loved seeing the statue of liberty 🗽 and New York sky line from the 🚢.
Keith Anderson
Docked at pier 12 which unfortunately is a quite far from central New York City, very few local shops, Best way to visit New York City is on a bus tour with your cruise company, we visited Times Square and the Empire State building on a night tour with Marella Cruises and the guide was good and the visit to the Empire State building was fantastic with a 360 degree viewing of New York City at night. Times Square was very busy and a bit noisy, generally the traffic in the city is mega busy and overall a fantastic city to visit. The staff in the terminal are very friendly and helpful and the WiFi is good. Unfortunately there are no refreshment areas available in the terminal.
Debbie Vassalluzzo
When boarding a ship with over 5,000 people it is difficult. Standing in line for 1-1/2 hours is difficult. Getting to drop-off luggage was easier. They need more security scanners to get the people thru the process.
sheryl f.
The best experience ive ever had getting on my cruise. Plenty of seats while you wait to be called. Helpful workers. No cell service though in the building.
Robert Garcia
Visited the Brooklyn Cruise terminal to board the MSC Meraviglia in May 2023. A bit crowded but that's the same with any cruise terminal although it was easy to board a ship here then the Manhattan Cruise terminal.
Justin Derevyanik
Great stuff! Ready to entertainment. Great people. You have to have some patience because the area is definitely a little congested. If you're picking up an Uber you better off walking in from a few blocks away the staff we dealt with was very nice. They were accommodating and they helped us get through the process of checking in for the cruise ship. Coming back just if you can get off early. Take your time and you'll enjoy it
Stella Chen
The custom is the WORST. To board 5000 passengers, there's only 1 security hate open. We stood in line for over 1.5hr to board a cruise ship. There's a serious problem at this port. Many passengers are complaining. Not even mention small children. Avoid this port if you can.
Kiariladyboss
I have only visited once to board inside the MSC Meraviglia cruise for an event and i loved the vires of Manhattan, Governors Island and the Statue of Liberty 😍
Glen A
Situated in Red Hook where the East River meets the Hudson River, we boarded Queen Mary 2 here. There is ample space for bus drop off and was a short walk to the terminal building.
Check in was quicker than we imagined ( certainly quicker than JFK ), staff were great, facilities are basic with a huge check in hall with toilets that led to a waiting area before boarding the long accessible gangway to board the ship.
Getting out looked to be very different with long queues waiting for taxis into Manhattan or Airports.
I used the NYC Ferry, South Brooklyn Route from the adjacent wharf at Atlantic Basin when we returned to get across the river to Wall Street Dock which took only 15 mins

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