LEON

I am disappointed with the board's claim of "FRESH TODAY" as the chicken was clearly not freshly cooked. I encountered numerous hardened parts, which greatly affected the taste and overall quality of the dish. It cost me £20 for a meal... what a rip off...

I had the smashed avocado and halloumi muffin. No where on the menu does it specify spicy sauce and yet I had spicy sauce in my muffin. Avocado must have been too hard to mash as I was given a lump of hard avocado in my muffin also. When highlighting this to the stuff I was just laughed at. Very poor customer service and horrible breakfast muffin. Definitely will not be returning.

Had the chicken aoli rice box with a drink and Waffle fries.
Rice was lovley, as we're the fries.
Staff were friendly enough.

I got the food fast but I feel like i'm literally eating uncooked rice. I don't like it the rice is so raw.

The staff was nice but they messed up my order and I had to pay three times the sum I was supposed to pay. I ordered chicken nuggets and I got severe food poisoning for three days later, not only did I pay to much I apparently also paid for food poisoning. I hope it was a one time thing with bad chicken but I won’t be coming back.

the staff's attitude was quite off-putting. When inquiring about turning side dishes into a meal, the response was a blunt and unapologetic "no." Moreover, when my father asked about the delay in receiving our food after being promised a quick 5-minute wait, the server completely ignored him and walked away, leaving us feeling neglected.

excessively long waiting time— they failed to deliver on their promised waiting time, as we ended up waiting for over 20 minutes for our food.

Lack of stock— During our visit, they removed certain items from the menu halfway through our meal, which resulted in some customers having to request refunds due to unavailable items.

Disappointing portions— My mother's satay rice box had an extremely small portion of rice, almost as if it had been halved. This made us question whether the restaurant consistently offers small portions or simply ran out of food to fulfill the order.

My own order of 5-piece nuggets was also unsatisfactory. When I opened the box, it appeared as if someone had already taken a bite on the nuggets.

Lastly, the service was lacking as well. Despite requesting ketchup at the cashier when placing my order, I had to ask again upon receiving my nuggets, indicating a lack of attention to customer requests and a subpar level of service.

Also, ASK FOR RECIPT. They cant even remember what I ordered

PLEASE Read this review before you order anything

The portion of rice box is ridiculously small. When I first opened it, it looked like I’d already had half of it. (Look at the photo and surprisingly I hadn’t even touched the rice yet)

Also, they didn’t give me sauce for my nuggets and I did ask for some. Terrible experience and pricy food regarding what I got.

Pretty decent food for an airport departure hall. As far as fast food places go, it's on the positive side. Food was tasty, hot and cane quickly. Albeit that the burger and kofta came wrapped off the dispenser behind the till so couldn't tell how fresh is fresh here. The burger and wrap itself though, did taste fresh and didn't have that taste of sitting around under heating lights. The food is pricey... But then you're in an airport so not much you can do about that. The place was clean, staff were really friendly and overall a good atmosphere. Would visit again should I be here.