Urban Air Trampoline and Adventure Park

We attended a birthday party and the staff was simply amazing. Trace at the front desk and Kessie as the party host took care of everything and went above and beyond to make sure the event was a success and our kids had so much fun. Would definitely recommend having a birthday party at Urban Air! Thank you Trace and Kessie!

Always a great time for the kiddos! Great place to get their energy out and have a blast. We have been coming for years and it never gets old. Something for the toddlers and older. The staff was super helpful too!

The BEST trampoline Park in Brevard! There's so much to do. The food is great. The platinum membership is the way to go. Customer service by Lacy, the GM, was phenomenal! Thank you Lacy for making our visit spectacular. We will be coming back for sure.

We came here for a birthday party for the first time ever and I have to say we were a bit disappointed all around. The party was fun, but this place was not. To begin with, the staff working the front counter explained to us we needed to sign a waiver (which I previously had done online and the host for the birthday party took the ticket). We went over to the computer and signed another one only for them to tell us that because it was not under the "party" we were not eligible for the discounted rate. They sent us over to the computers for a third time. Mind you, each time we walked away from the counter and over to the computer, we had to wait in line again. Finally, we got the right ticket and proceeded into the play area. Our son was too small for a lot of the bigger attractions, but he did have fun on a few that he could do. We went over the the obstacle course ball pit and there was a short blonde haired woman working there at what appeared to be the start of the course, considering the other side had an EXIT sign on it and she was telling everyone to go to the other side where there was no staff member to start. She would not even let the parent go with the child and kept "shoo-ing" us away. My husband complied and walked to the EXIT side with our son and began helping him through the course. I walked to the side where he was intending to finish and she tried to tell me to leave again, but I told her that my son was coming through and I wanted to be able to help him out if needed. Finally, he came to the end and I helped him out. She then proceeded to tell me that he was too small for the activity AFTER he already went through it. Had she had the kids start on the right side and actually measured the kids, she would have noticed that. The whole experience left a bad taste in my mouth and we will not return to this location.

Matthew was AMAZING! And patient with my little one. We had an AWSOME time. Lacie, the general manager went above and beyond to make sure we had a great experience. The service was top notch. Skyzone doesn’t come close and does not have as many activities. We can’t wait to come back

The GM Lacey is absolutely amazing. Hands down a great person. Really good with my son. He was even having a hard time leaving and she was nice enough to give him a toy to make it better!

This place is great and amazing. Awesome! For the kiddos 10 out of 10 I do recommend 💯

I was told the gentleman’s name was Matthew, and he was great on the rock wall with my two kids. Having only 4 people allowed in at a time, he made the transitions good and is truely great with kids. He helped my kid for her first time and told her she did great even though she was terrified to even try the rock wall. Huge thank you to you Matthew for giving my kids confidence and making it a good experience. Urban Air is lucky to have you !

So much fun! There are a lot of options here and the laser tag and bowling are great and not offered at the competition up the road. The staff should also be given congrats. They were excellent with questions and enforcing rules, yes actually enforcing rules!!!! Thank you!! We attended a birthday party and the young lady helping them was amazing. She was so kind, interactive with the children and spot on getting everything done. The pricing is also excellent if you are not with a party crew. Monthly is an amazing deal also. We can’t wait to return!