GAME Stockport

Good staff but the store being going down hill last few years. Selling more toys then games, few years ago when they just Selling video games that a good time ago

09/Sept/2023
Stockport branch
Incompetent cashier.
Unwilling manager.

Prior to purchase I specifically asked about the refund process to which I was told everything (ie keep package unopened etc), but failed to mention about refund being in the form of exchange/credit note. Had I been correctly informed of this I wouldn't have bought the item.

The male manager got involved and he was told about failure of important refund 'exchange/credit note' information. The manager was all to eager to state 'Its basic legal stuff no cash refund, its all here in writing'.

Unfortunately I declined the exchange/credit note (hardly ever buy from Game) and took a financial loss.

I'm sure a full cash refund would have been an option as a gesture of good will on that occassion.

Bad customer service and defiant attitude from both cashier and manager.

I would of happily taken the loss of chin if I was only been told the full story and if their customer service would have been better.

If you are in two minds to purchase from Game, considering the exchange/credit note refunds and poor customer service. From my experience I would definitely avoid dealing with this company and buy on Amazon where refunds are dealt with correctly.

Lots of other cheap toys for the kids other than video games

Great shop with friendly staff. Always happy to help with my queries, overall great shopping experience.

Just nipped in for a quick look. Clean store, lots of gaming platforms. Friendly sales assistants.

Alright Game store, only real complaint would be that they seemed to just stock more toys than games nowadays. Game prices tend to stay quite high and they don't really ever do deals on a wide selection of games just old titles that performed poorly. Other than that it's a Game store.

In my opinion, Game (Stockport). Is a very friendly place to purchase games from with warm staff who try their best to help you. Game also resurfaces their disks so no scratches and can resurface any disk if I scratch one. Loads of games at decent prices and your straight in and out with no messing. 10/10

went in asking about some items for my 2 young girls. the staff were helpful and masked, they showed me around and discussed the different options I had and were responsive to my children.
The store was clean and tidy, will definitely go here for any of my considered purchases.