Swiss Chalet

Cold food … not real Swiss Chalet fries… dry Chicken. Terrible service.

Chicken wasn’t hot and was very dry. Not impressed especially compared to Windsor’s Swiss Chalet.

Slow rude service. Food was cold. Tons of people standing around. Manager needs to step up and do there job.

We went here on Tuesday for lunch. The food was delicious and plentiful. The food was served hot and quickly. The staff was polite and the restaurant clean. We miss Swiss chalet at home so really enjoyed it here.

Visited this establishment for the first time (the one in our hometown closed) was impressed on the service, the politeness, the quick service and how good n hot the food was. Will be back.

This place will never give you scene points for Swiss Chalet even if you eat inside from the Swiss Chalet menu . Shame on everybody working there from ripping people off. Here is what the Scene point wrote. While the purchases that you made where off the swiss chalet menu the location that you were visiting was a Harvey's in order to receive the additional 200 points for any purchase over 30 dollars you would need to be visiting a Swiss Chalet location, otherwise you will only earn the standard points of 1 point for every three dollars spent minus any taxes or gratuity. I am very much of thinking not to eat here any more.

Here is the response from the manager
Good evening Mr. Flettmar
I just received your email that you sent off to Head Office regarding your Scene Points as well as read your Google review. I can assure you that nobody in my store is "ripping people off" of their Scene points. They are a third party and we have zero control over how the system works. We swipe the card for our guests and that is unfortunately all we can control. Perhaps it is because the Leamington store is listed as a Harveys serving Swiss Chalet. I'm not entirely sure. I'm sorry for any confusion this may have caused.
I am glad that you did receive your bonus 200 points.
If I can provide any more information for you, please feel free to contact me via email.
Thank you and have a good night.
Lisarae
General Manager

By the way my name is not Mr. Flettmar
Shame on you
is listed as a Harveys-Swiss Chalet
and with this anybody qualifies to swiss chalet point's
So maybe to invest in a Swiss Chalet terminal would be the answer.
And with this happy customer.

I ordered progies and a side garden salad. When my food came to my table i only had plastic utensil to use. Then took my ranch dressing and begin to put it on my salad, noticed it didnt look right so looked at the expiration date and it happened to be expired back in july this year. So i nicely asked for a new salad. Then i get the new salad with new dressing and right away i look at the date on the dressing and this time it was expired sep of 2021. So i went back up and asked for a refund for my salad cause at this point i was turned right off. Couldnt trust any of it. As we ate we watched all the employees doing there job. Such a horrible place to go. Such a waste of money.

Swiss Chalet has nice seating for families, Family Pack BBQ chicken pack for 4 adults is great value. 4 side dishes to choose, we usually take 2 Cesar salads, baked potato and sour cream and 1 fries. Free cups for water, they use paper straws now, right on. Family filled up for $29 plus tax. Great.