Sbarro, Madison: Photos, Reviews & Location

Italian fast-food chain offering thin-crust pizza by the slice, plus pastas & salads.

At a glance

#8 of 9 Italian restaurants in Madison #4 of 5 Pizza restaurants in Madison

LocalGuideWorld score: 4.01

9.8 km from the center of Madison

Rating breakdown

5 ★52%
4 ★14%
3 ★3%
2 ★17%
1 ★14%

66 W Towne Mall, Madison, WI 53719, United States

sbarro.com

+1 608-424-2698

Quick facts

What is the rating of Sbarro?: Sbarro is rated 3.7 out of 5 based on 29 reviews.
How does Sbarro rank in Madison?: Sbarro is #8 of 9 Italian restaurants in Madison by LocalGuideWorld score (rating weighted by number of reviews).
Where is Sbarro located?: 66 W Towne Mall, Madison, WI 53719, United States — 9.8 km from the center of Madison.
How can I contact Sbarro?: Phone: +1 608-424-2698 · Website: sbarro.com

This was by far the worst Sbarro I’ve ever been to in the nation. The “XL New York Slice” was neither “XL” nor a “New York slice”. The slice was also bland. Where are the spices? The crust was also doughy and extremely long at the edges, in some places 2 1/2 inches wide from the edges, but it varied between 1” and 2 1/2”. The heat was not sufficient where the pizza is kept, causing the cold cheese to become rubbery. Even after putting the slice in an oven to heat, it wasn’t hot.

Karla Schaefer 2023 Oct 19

My daughter's favorite is the spaghetti. She loves it. So, my treat on occasions. The portion is generous and staff ways courteous. Thank you for staying my daughter's top fav.

Jim Bates 2023 Jun 30

I was told they had no "buy 2 pizza" deal but when I went online at home later, it showed they did have it. I was overcharged.

Ruby Manjaly 2022 Oct 23

Convenient location at the food court. Lot of choice in New York style pizza. Hawaiian, sausage, cheese, vegetarian pizza are very fresh and tasty. Sides are great such as Mac and cheese and salads. Stromboli is very good. Fast service.

Brandi 2020 Mar 13

I like Sbarro different types of pizza. They also have pasta, mac, and cheese, breadsticks, and salads.

Dover Amos 2020 Jan 30

Periodically I'll go there. I go to the one inside West Town Mall! I like to have their single pizza slices! I really do like it!

Swifttee 2019 Apr 17

I love their quality of pizza but the I’ve had a few problems with their costumer service they have taken a while to make just one pizza (at the West Towne Mall in Madison) even though I’ve gotten free pizza because of the problem, I still had to wait and I had to run arrands. Overall, their food is great.

Gabriel Curio 2019 Apr 06

My wife ordered a meal. She was told it would be ready in 10 minutes. 10 minutes later she was again told it would be ready in 10 minutes. She didn’t see any progress being made.

She asked for her money back. The person at the counter said he couldn’t refund her money without his manager. He made no attempt to contact the manager.

My wife eventually went elsewhere. Sbarros’ never refunded her money or gave her any food.

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Sbarro

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