At a glance
#4 of 4 Medical diagnostic imaging centers in Germantown #4 of 4 Radiologists in GermantownLocalGuideWorld score: 4.23
Rating breakdown
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5 ★68%
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4 ★4%
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3 ★0%
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2 ★8%
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1 ★20%
Quick facts
- What is the rating of Progressive Radiology Germantown?
- Progressive Radiology Germantown is rated 3.9 out of 5 based on 25 reviews.
- How does Progressive Radiology Germantown rank in Germantown?
- Progressive Radiology Germantown is #4 of 4 Medical diagnostic imaging centers in Germantown by LocalGuideWorld score (rating weighted by number of reviews).
- Where is Progressive Radiology Germantown located?
- 20410 Observation Dr Suite 106, Germantown, MD 20876, United States — 0.0 km from the center of Germantown.
- How can I contact Progressive Radiology Germantown?
- Phone: +1 240-397-6674 · Website: progressiveradiology.com
They all were very friendly 😀 I was so happy with their service.
This was my forth MRI with Progressive Radiology in Germantown. From the moment I've made the appointments to getting the MRI the staff has been super friendly and make you feel comfortable. I'd like to give an big thank you to my tech Klint for always making me feel comfortable during the MRI. My MRI's run from an hour to hour and a half depending on what I need done and having Klint there to make the process easier and comfortable is a blessing.
AVOID - Progressive Radiology has wonderful staff but incompetent technology. Once they read an MRI it takes TWO WEEKS for the report to be uploaded into the patient portal. That's absurd, and I'll be choosing alternative radiology providers in the future.
Please avoid at all costs. We had a horrible experience. I fell down from attic and hurt my back badly and was in extreme pain. Urgent care doctor recommended x-ray of tailbone and sent us to this facility. The women at the front desk was extremely rude and asked us to step away from the front desk after taking insurance card and ID. She then told us that there is no technician available and scheduled appointment for next morning at 9 15.
The next day we had to wait for 10 minutes before the technician came out and asked me to lay down on the bed for the x-ray. I was in extreme pain and it took me a while to lay down on the bed and then she told me that x-ray can't be done as they need a pregnancy test. This was the first time that they told us about pregnancy test.
The next day we had to wait for 10 minutes before the technician came out and asked me to lay down on the bed for the x-ray. I was in extreme pain and it took me a while to lay down on the bed and then she told me that x-ray can't be done as they need a pregnancy test. This was the first time that they told us about pregnancy test.
Check in is quick and easy no wait time before taking me back I had 2MRIs done in a row one for my neck and 1 for my back. I didn't think I would be able to do both at the same time but Msnny took good care of me and handled the whole process and talked to me while I was in there so it was very well done. I would highly recommended.
Beware. It is an in-network place for me. I made sure they take my insurance (double checked). I had MRI and even though the facility is in my network, they sent my MRI to a radiologist to read who is NOT in my network. He wants to charge me $4509 for reading my MRI?!?! Beware of this place; even if they are in your network, you might end up owing thousands of dollars. Shame on you.
My Valentines Day gift to myself. I received a 3-D mammogram. Mind you, the internet in the building was terrible, but once you came to the designated area, it was a pleasant experience. Masking up is necessary, but once you do the insurance identification information. The candy dishes are mints and Hersey kisses. The pictures of flowers are beautiful. The front desk personnel was friendly & plus understood the candy dish jokes. I loved the style & the ease of the appointment. I loved the lockers with famous people on them. I had the writer of Harry Potter books. But I only chose that one because it was the first one that I reached. The mammogram wipes & hair ties in the dressing rooms are a nice touch. The rooms and chairs are so Whoo-La if you haven't experienced that before it is very nice. The lady that did my mammogram was friendly & very helpful to making the exam my favorite medical procedure .EVER
Progressive radiology call me on Friday needing additional information from my insurance and doctor in order to authorize the mri. I was able to call back after business hours...BUT .... there's not even an option to leave a voicemail message!! The call just simply hangs up which I think is very unprofessional. On the other hand the last time I was there (Spring 2021) for an MRI it went very smoothly and they were in fact professional But they do need to do something about this voicemail system. Or.... have an after hours call agent.
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