Ember

Drink (Moscow Mule) is A++.
Other than that the meal is uninspired and over priced. Crab cakes were mushy, and the aioli, though spicy, is pretty basic. Salad had fresh perky lettuces, but the zesty dressing was boring other than the citrus kick. Wait time for food AND drink was over 15 mins which will not thrill many travelers- though the establishment offers to-go and QR code ordering systems. Overall impression? It’s an OK place to find respite between flights, but do t come here hungry or in a hurry.

Came for breakfast before flight, ordering from digital menu is convenient I guess, but food was mediocre at best and service was non existent. Omelet was bland, had to walk to another table to get salt and pepper. Flagged someone down to get water, never came back for refill on either that or coffee. You’re better off getting something from counter service 50ft away. You’d get the same service and better food as all they do is drop off your plate then ghost you.

There are no physical menus available at this restaurant, so the daughter of the elderly couple sitting next to me had to hover over them, helping explain the choices and place their order. She should get half the tip that you are required to leave before placing your order. I'm normally a 20% tipper, but since they suggested 18%, that's what they got.

Providing the tip before receiving any service basically removes the incentive to provide basic service. No one asks if you need anything or how your meal is. You have to flag someone down and hope they’re not walking out of the restaurant to talk on their phone.

I ordered an appetizer but it was delivered at the same time as my meal. What sense does that make? I asked for no sauce on the appetizer, but they included it anyway. One of the people delivering food is also taking out trash (disgusting) and one of the cooks with a hairnet on also appears to be delivering food, but no one seems to be in charge of clearing tables.

I ordered two burgers, two orders of fries and an order of sweet potato fries and was given three thimbles of ketchup and had to flag someone down to get more. I asked for a refill on my water and they refilled my lemonade glass. They never did ask me if I wanted a refill on my $5 glass of lemonade.

They didn't forget that I ordered a piece of chocolate cake, because no one took my order. When the employee (can't really call anyone "wait" staff) finally asked if I'd like my water glass refilled a second time, I asked for my chocolate cake. It’s a good thing I wasn’t in a hurry to catch a connecting flight. The first several bites of chocolate cake had a salty taste to them, because they didn't bring me a clean fork and I had to use the same fork that I used on my appetizer. The long line at the Wendy's next door makes sense now. Even Waffle House consistently provides better service than this place.

Now I'll wait for the manager to come in and post some canned apology with a promise to share my feedback with the staff, as they've posted dozens of times before on their other negative reviews. Those responses alone tell you everything you need to know about this establishment. If they had to depend on regular customers for business instead of transient travelers, they'd be out of business by now.

Cool looking place. Used the QR code to order drinks then added our food second. The wood burning grill was hard to pass by. The burgers were juicy and the steak sandwich had a couple bites of pure bliss. We had about 50 minutes when we were seated and were out in about 35. We'll see you in May!

Location is 10/10, atmosphere is good, customer service fantastic… but food is soooo disappointing. $80 for a poorly grilled, overcooked steak sandwich, 6 wings and 2 drinks is just a killer. Leaving 2 stars only because customer service was awesome but in reality given the poor quality overpriced food, not recommending.

The food took 30 minutes to arrive and the chicken was over cooked. The seating area is a 100 ft walk from the kitchen so the waiters don’t really come over. The “Parmesan, butter broccoli” was just frozen microwaved plain broccoli. Unbelievably bad experience.

I got the NY Strip, and it was delicious! Perfectly cooked over an oak wood fire, tender, great flavor, and nice size. I will definitely get the NY Strip next time I am at this airport.

I'm glad I didn't didn't pay attention to the negative reviews. This place is clean with fresh cooked food. Good spot, especially for an airport. Yes, like everything at the airport, it is a little pricey, but I left feeling like it was actually worth it. Can't beat a good steak when traveling all day.

Alright. I’m giving this place 4 stars. The main reason for the high rating is because of the seating. I’m not talking about the main dining area, but the annex area next to the windows. It feels like a lounge and it was so nice to be able to sit somewhere spacious with access to food and drinks. I was able to chill there for 3 hours without any disturbance, outlets a plenty. In terms of the food and service itself, more like 3 stars. My sandwich was missing the tomatoes, and when I asked a waiter about it, they went back to the kitchen. Took them almost 15 minutes to come back to tell me they’re all out. Would’ve been nice to know earlier…