At a glance
Rating breakdown
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5 ★57%
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4 ★17%
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3 ★7%
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2 ★7%
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1 ★12%
Quick facts
- What is the rating of Catapult Adventure Park?
- Catapult Adventure Park is rated 4.0 out of 5 based on 391 reviews.
- Where is Catapult Adventure Park located?
- 35025 Enchanted Pkwy S, Federal Way, WA 98003
- How can I contact Catapult Adventure Park?
- Phone: (253) 517-5853 · Website: catapultfederalway.com
Way too hot. The child peed on the zipper line and staff was not wanting to clean it up once they did they ONLY mopped the floor the table was never cleaned the napkin holder never cleaned the napkins never changed. Most everything was broken. Sorry things looked unsafe. Looked like at one time it looks as a great place to take your kids.. it was majorly under staffed.. did I forget hot? Like heat stroke hot. Glad I cam in the middle of winter I bet it's a death camp in the summer.
I wanted to give a big shout out to the young man who helped us yesterday when my six year old face planted and busted his lip open pretty bad. He was on it & there offering help and assistance! In the moment I don’t think I showed my appreciation being a mom who was concerned about her son! I wanted to make sure that I recognized all his efforts & there needs to be more people in this world like you! Thank you!!!!
This isn't my first issue with this business and I know it won't be the last. My daughter was thirsty and BOTH their water fountains were completely shut off (no reason given and no out of order sign posted). Had a $5 bill from 1995 that they wouldn't take because they didn't have the fraud pens and was told the electronic checkers don't check that far back while they refused take large bills (which is legit all I had from a celebration earlier in that day and hadn't had a chance to run to the bank.) My daughter had to get a drink from the bathroom sink because they refused my cash to buy her a drink and they have signs posted everywhere that your not allowed to bring in outside drinks either. Legitimately you are stuck between a rock and a hard place if you don't have a credit card or newer currency bills especially if the water fountains are shut off or broken.
Great place to play and get some energy out for my kiddo. But the only thing I will say is the heavy heavy fumes and chemical smells as they spray everything so heavily with cleaners and febreeze and it made us incredibly sick my son said he never wanted to go back again. I would say seriouslydial it down in the heavy chemicals and stuff. There needs to be something more kid friendly. Awful headache and sickness.
First time experience was awful. Line was long and the place was crowded. Front desk staff needs more training. Took us 20 minutes waiting in line to be told that we needed to sign a waiver before purchase a ticket. They should have had a big noticeable sign or at least informed people who are waiting in a very long line so we don't have to get in line back and forth. My husband also paid $30 for my toddler who is under 42" tall. He just paid whatever he was told and did not notice the ticket price list. When the lady was asked to refund the difference after measuring my toddler and she is obviously under 42" tall, she refused because she "doesn't know how to do that". When I asked to speak to her manager, she said her manager is not here. No apology, no refund, no offer, nothing. I would donate that $10 for someone else rather than contribute to this place
We have membership great time for school aged kid that needs some space to run get energy out , Also they added new attractions
Signed up for a membership for me and my daughter. Had a great time. The blow up tows were clean. Didn't see any big dust bunnies. Wish they served pizza maybe. Great place.
Revised, have been a member for some time now. Having the membership for a while really helps the cost of a birthday party here. Great pizza! Great party rooms. We decorated the upstairs walls , it turned out really cool. My daughter loves it. Plus membership, i can bring her here a couple times a week and let her get that energy out! The place still stays pretty clean and the staff is pretty good too.
Revised, have been a member for some time now. Having the membership for a while really helps the cost of a birthday party here. Great pizza! Great party rooms. We decorated the upstairs walls , it turned out really cool. My daughter loves it. Plus membership, i can bring her here a couple times a week and let her get that energy out! The place still stays pretty clean and the staff is pretty good too.
Great big location with lots to do for the kids. They have food and drinks though the pizza is over priced as they order from pizza hut. The area looked to be clean though a lot of the bounce house area was not well kept. The biggest issues here was the over priced food and the lack of management for all the play areas. The staff was not really monitoring the play areas or enforcing rules. Staff and management needs to really improve. This would be a hands down 5 star place if it was better managed with more attentive staff. Kids ran wild for hours and went home tired so the mission was accomplished. As a manager myself I was losing my mind with how poorly this place was ran because it has so much more potential.
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