Fragrance Outlet

If you’re trying to begin a career in sales, my advice to you is to go to this store and do the opposite of what the workers here do. Be prepared to be treated as if your business and presence are deep inconveniences. And god forbid you ask to sample any of the fragrances in a fragrance store. Shut this place down and kick the large woman in glasses to the curb.

Highway robbery prices.

I tried Googling the cologne I bought to get a sense of the average prices. Assembly row is notorious for poor cell signal. So I bought the cologne and checked prices online when I got home. I found that ANY other retailer sells this cologne for $50 less than what I paid - HALF THE PRICE. This scam of a company doesn’t have an in-store return policy, only exchange for store credit. Don’t shop here, don’t fall for the 100% markup.

If I could give this store a zero review I would. Was there today a very set women didn't know anything about fragrances and didn't even know how to ring up the purchase. She was very rude and disrespectful. I won't be returning to this store. Stay away.

if i could give this place 0 stars i would. one of the workers, a heavier set woman with glasses, was extremely extremely rude to us. absolutely no customer service, clapping in our face and twisting her neck back and forth when we told her our budget. she rudely demanded us to increase our budget if we wanted to shop there. i was baffled and taken back by the way she treated us because we had intentions of making a purchase despite the prices, but i have never been treated this way by anyone. very condescending because we didn’t tell her the budget she wanted to hear. she also gave us false information telling us there is no product in the store less than $80 when there were multiple items at $50-$70. i do not recommend shopping there with this type of attitude regardless of “outlet” sales. we absolutely felt that we were being discriminated against because my family members were hispanic. she had this smirk on her face while we had a look of shock. DO NOT SHOP HERE!

As someone who works in retail I never leave bad reviews but after being in there for less than 3 minutes I was left with a HORRIBLE energy. Stay away lol. Rude & unhelpful staff. Not even familiar with luxury fragrance brands. If you’ve “never heard of” the brand perhaps try giving suggestions for similar scents instead of being snarky and dismissive. If I was looking up the brand to show them on my phone maybe I wanted some direction as to what’s comparable. OBVIOUSLY if you’ve never heard of it you don’t carry it. No need to point that out with a sarcastic tone. It’s called customer service, try it sometime :)

The woman at the counter was rude to say the least. Apparently I made the mistake of asking for a "designer" perfume at a place thats not a "mom and pop" store. The entire experience was strange and quite unpleasant. For anyone curious, I was looking for Lancome Idole

One of the worst customer service. They just care for the sale, and are no specialists in fragrance, will not know how to recommend a fresh from a strong. They have no testers for every fragrance only some. So if you get the wrong one and smell it they don't return it, which is weird.

I had the worst experience ever at this place. The lady there literally told me to leave and stop interrupting her convos with her coworkers because I told her that I will finish the phone call and be with her. What an unprofessional place.. definitely don’t recommend