At a glance
#7 of 13 Medical Centers in BirminghamLocalGuideWorld score: 2.60
Rating breakdown
-
5 ★33%
-
4 ★1%
-
3 ★3%
-
2 ★10%
-
1 ★53%
There are no photos for this place yet!
Quick facts
- What is the rating of Leach Heath Medical Centre?
- Leach Heath Medical Centre is rated 2.5 out of 5 based on 70 reviews.
- How does Leach Heath Medical Centre rank in Birmingham?
- Leach Heath Medical Centre is #7 of 13 Medical Centers in Birmingham by LocalGuideWorld score (rating weighted by number of reviews).
- Where is Leach Heath Medical Centre located?
- Leach Heath Ln, Rubery, Birmingham B45 9BU, United Kingdom — 12.9 km from the center of Birmingham.
- How can I contact Leach Heath Medical Centre?
- Phone: +44 121 453 3516 · Website: lhmc.digipractice.org
We moved to a new area and I was anxious about finding a new surgery.
I was pleasantly surprised, all staff have been kind and helpful to us. The doctor I regularly see is compassionate and professional, I was able to see a doctor on the day when ringing or referred somewhere else if no appointments left.
I would recommend
I was pleasantly surprised, all staff have been kind and helpful to us. The doctor I regularly see is compassionate and professional, I was able to see a doctor on the day when ringing or referred somewhere else if no appointments left.
I would recommend
absolute joke took me of there books without notice now have no insulin and sensors,,, phoned them to be told contact 111 if you need any think,, didn't even give me chance to change surgery with new address , been there 49 years,, shambles ent the word
Today I called the practice at the start of their day in a panic as my newborn was about to run out of specialist prescribed milk which I had order with them only the day before - they got this item prescribed within an hour with additional supplies. Working so quickly has reassured a first time mom with baby brain! They always work hard to get myself and my baby seen with a GP within my expectations, and all staff have been polite and good listeners. I work in a GP practice myself and understand the pressures for each department - extremely grateful for the service I receive. Keep up the good work!
This surgery has really gone downhill.
How on earth you can be caller number 1 in the queue and STILL be on hold for over an hour and 25 minutes is beyond me. The reception is always full of staff so how they can use the excuse of being short staffed is also a joke…. More like they’re all talking about weekend plans and letting the phone ring out like they were doing when I was in there a couple of weeks ago
Trying to get an appointment is like digging for gold dust, you call bang on 8am and after not getting through the first 20 times you finally do to which they don’t have any appointments.
I’d like to say you can book an appointment in advance but you try to and don’t get seen for 2 weeks after you want it.
How on earth you can be caller number 1 in the queue and STILL be on hold for over an hour and 25 minutes is beyond me. The reception is always full of staff so how they can use the excuse of being short staffed is also a joke…. More like they’re all talking about weekend plans and letting the phone ring out like they were doing when I was in there a couple of weeks ago
Trying to get an appointment is like digging for gold dust, you call bang on 8am and after not getting through the first 20 times you finally do to which they don’t have any appointments.
I’d like to say you can book an appointment in advance but you try to and don’t get seen for 2 weeks after you want it.
Appointment made for 9:40. Was still waiting at10:10 with two people in front of me to see Dr Hemming. Told receptionist that I could not wait any longer and today get a stroppy text about not turning up!!
Surgery has gone downhill since Dr Khanna & Dr Carter have left.
Surgery has gone downhill since Dr Khanna & Dr Carter have left.
Why would the receptionist offer an appointment at college green for you to get a repeat prescription when they can only give you an acute prescription? Been trying at 8 am caller number 6 only to be told no appointments I only want a repeat prescription ! I have had a wasted journey at 7.15 tonight. Also opening times need to to be updated on Google as it states surgery closes 7.30 on Monday.
This is what excellent healthcare looks like.
From the first point of contact my experience has been exemplary. My GP, Dr Rahim, was immediately reassuring and explained the options. She referred me for an outpatient opinion the same day, and also agreed a follow-up appointment for the following week.
The quality of communication was the key. Speedy yet compassionate with attention to detail.
Thank you, Team.
From the first point of contact my experience has been exemplary. My GP, Dr Rahim, was immediately reassuring and explained the options. She referred me for an outpatient opinion the same day, and also agreed a follow-up appointment for the following week.
The quality of communication was the key. Speedy yet compassionate with attention to detail.
Thank you, Team.
Doctor says please do not leave this condition to get worse come back to me if it does, chance would be a fine thing if you could get an appointment. Ring at exactly 8 am but the phone lines are at full capacity, when you do eventually get through there are no appointments available, was told to send my partner to the surgery in person who is 76 years old at 8 am, and even then there's no guarantee of an appointment.
The most frustrating system ever.
The most frustrating system ever.
Explore More
Nearby Places
View Place
St Chads Skatepark
View Place
New Road Surgery
View Place
Library Way
View Place
Callowbrook Park
View Place
Cornhill Surgery
View Place
Frankley Health Centre
View Place
Great Park Reservoir
View Place
Lickey Hills Country Park
View Place
Woodcock Close Play Area
View Place
Lickey Monument
You may also like
Similar Places
View Place
Aston Medical Centre (Manor Farm Rd. Primary Health Care)
View Place
Green Porch Medical Centre.
View Place
Swanpool Medical Centre
View Place
Dundonald Medical Centre
View Place
Clayhill Medical Practice
View Place
Ilford Medical Centre
View Place
Bilborough Medical Centre
View Place
Kensington Street Health Centre
View Place
Crossfell Health Centre
View Place