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Counter-serve chain for ready-made sandwiches plus breakfast, coffee, soups & salads.

At a glance

Rating breakdown

  • 5 ★50%
  • 4 ★29%
  • 3 ★14%
  • 2 ★2%
  • 1 ★5%
857 Broadway, New York, NY 10003
Pret A Manger, New York – photo 1
Pret A Manger, New York – photo 2
Pret A Manger, New York – photo 3
Pret A Manger, New York – photo 4
Pret A Manger, New York – photo 5
Pret A Manger, New York – photo 6
Pret A Manger, New York – photo 7

Quick facts

What is the rating of Pret A Manger?
Pret A Manger is rated 4.2 out of 5 based on 565 reviews.
Where is Pret A Manger located?
857 Broadway, New York, NY 10003
How can I contact Pret A Manger?
Phone: (646) 476-4264 · Website: pret.com
Josh Friedman
Nya was super nice and accommodating for myself and my party. Great customer service and great products as per usual.
A Lanes
Rude staff and such a rip off. I will never buy anything from here again. $17 for a bowl of spinach with a few scraps of chicken. The sign says $12 but after charged they said that’s the member discount and got rude when I asked why they displayed the wrong price or how you become a member. They clearly are here to overcharge tourists that don’t know much better options. The food stunk.
seb r
great shop! sometimes hard to find a seat, but there’s an upstairs seating area as well. food and coffee is always good and prices are decent for the city. the staff is lovely! i highly recommend the coffee subscription if you live or work near a Pret- it pays for itself if you get 3 or more coffees a week.
Gevher Sevde Sahin
You pay at least $20-$30 only for a sandwich and drink at this location but even the bathroom is DISGUSTING. Not clean, no soap, no toilet paper, broken items, etc. Also tables and the floor is dirty. Bad management. I’d rather going to other options in the same area.

Edit after second try: Upstairs is closed for some reason. And this thing is the strongest thing I’ve tried to chew:
At least the bread is definitely not fresh. I paid $20 dollars for the wrap + small pudding. I don’t know why 😂 The price tags are different than the final prices. They said those prices are for the members after I asked the reason. But they never asked if I’m a member or not. Not only management but workers also need training. Not coming back for sure.
K R
Usually have a great experience here, this is my everyday stop for coffee, oatmeal, parfait or Mac and cheese. I know most of the staff here and one if the employees knows my order by heart. Had to dock a star for an experience I had today with a barista that is relatively new. As of recent, everytime I order a latte I get it with cold milk. Today I said something and the woman had an attitude and refused to remake my drink. Someone else finally remade it for me after standing there being ignored for almost 10 mins. A latte should be made with steamed milk so I'm unsure why shortcuts like that are being made.. this barista needs to be retrained properly in customer service and how to make drinks.
Jess W
Food here are delicious and service were awesome! The staff were really helpful and put the customer’s need first.
Amanda M
I have loved Pret ever since it came to NYC. Their food is fresh and good and, for the most part, healthy. A side salad and half sandwich combo was $12 and $5 for strawberry lemonade. Service was decently fast. They have seating upstairs which is warm and comfy. However, the bathroom situation is atrocious. I didn’t get a receipt so I had to go downstairs and wait to ask an employee. One bathroom either had a patron for 30 min or was actually closed and the other one was disgusting with no toilet paper. This is especially disappointing in NYC where there are no public bathrooms and you need to pay to use. Still love Pret but they need a little more staff at this location .
Louis L
Great location and a huge establishment. Coffee is ok, not amazing. They play good music. Not that clean though, especially toward the evening. There are crumbs all over many tables and garbage sitting around that no one is cleaning. Also there was no milk at the coffee stand. How do you run a coffee show with no cream/milk available?

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