Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
At a glance
#209 of 235 Restaurants in Washington #33 of 43 Takeout Restaurants in WashingtonLocalGuideWorld score: 4.01
Rating breakdown
-
5 ★45%
-
4 ★21%
-
3 ★20%
-
2 ★5%
-
1 ★9%
Quick facts
- What is the rating of Subway?
- Subway is rated 3.9 out of 5 based on 100 reviews.
- How does Subway rank in Washington?
- Subway is #209 of 235 Restaurants in Washington by LocalGuideWorld score (rating weighted by number of reviews).
- Where is Subway located?
- 3504 12th St NE, Washington, DC 20017 — 4.5 km from the center of Washington.
- How can I contact Subway?
- Phone: (202) 526-5999 · Website: restaurants.subway.com
After patiently standing in line for seven minutes because no one was behind the counter, another person walked in behind me. When the employee finally came out of the restroom, she asked who was first and we both said I was, however the other customer asked if she could buy what she wanted real quick and the employee started to ring her up without even acknowledging me or what I even wanted to order. I stood there in disbelief as I grabbed my keys and left the business. Definitely didn’t feel valued as a customer and for whatever it was worth to inconvenience me, they lost out on me coming back and gained a terrible review.. You only have to show me once that I’m not a valuable customer to your business.
Very good service from the staff and very friendly, thank you!
So i placed an order through the subway app and the driver never bought me my food. After reporting to Subway which was no help the last was rude over the phone and hung up on me.
The lady who works at this Subway is so disrespectful. He started getting at me while I was choosing my sandwich. She forced me to pick one she wanted. Then she started getting angry at me for no reason. She represented Subway in a very bad way. I got mad and told her why are you getting mad at me this way? She replied go out!
WHAT A DISRESPECTFUL PERSON!
TAHNKS GOD CAMERAS ARE THERE WHAT I SAY!
ITS NOW IN DC at 6:22 pm Sunday November 12, 2023
WHAT A DISRESPECTFUL PERSON!
TAHNKS GOD CAMERAS ARE THERE WHAT I SAY!
ITS NOW IN DC at 6:22 pm Sunday November 12, 2023
Food doesn't look fresh at all. Not to clean. Other subways are better.
Subway offers lots of coupons through the mail. This location has signage that states it's because of the high price of food only select items are available using a coupon. The customer service was poor. I would not visit this location again.
Went in to checkout new menu. Staff was impatient because I had too many questions and could not make up my mind. Only three customers in store at the time (11:30am). I left without making a purchase. IF I decide to go back I will definitely checkout menu online before returning
It's too hot in there I can't believe whoever owns this would let there business get that hot. You know the food isn't being kept cold..... subway really needs to get it together. Avoid subway go to nearby restaurants!
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