Desigual

When I returned two items the sales lady was extremely rude. I had dealt with her the previous day when I bought the items and I had asked about their return policy because I wasn’t sure if I’d need the items since it was a short trip. As I returned the items she asked why I was returning them with a rude tone as if I was lying to her, and then she handed me euros in cash. I asked if I could get the money returned on my card as that was my form of payment and she snapped that the card machines were down which was an obvious lie. I asked for a receipt and she replied “why would you need the receipt it’s for us”. I asked Kimto speak to the manager and she snapped “I am the manager”. I asked her where I could get the euros exchanged since I’m American and she snapped “google it.” She made me feel super uncomfortable and I felt attacked for simply returning items I changed me mind on.

My wife loved it. Great choice and very helpful and attentive staff

I was here last weekend with my parents. Right after we came in we felt uncomfortable that the salesperson was staring at us a lot. We had shopping bags in our hands from other stores.

My mom went to try on a dress in the changing room and after coming out the salesperson was keeping a very close eye on her and approached her. She seemed condescending when she asked my mom if she wanted to actually buy the dress, and when my mom said yes she took the dress away from my mom to the cashier... This felt really unnecessary as they did not treat any other shoppers like this.

The cashier also made some comments: "I know you, were you here last week?" No, we weren't. Maybe it was another Indian family. This whole encounter felt racially motivated. Wouldn't come here again as I don't feel we were treated right as poc.

One of my favorite shopping places in Berlin...If you would like to be a so unique go to this place..

Desigual in Barcelona is so happening, I happened to there during black Friday. There was loud music and drinks while u shopped, this cute lady was on site sewing hair bands as gift aways.

All the newest modells are avaiable in XS - XL.
Price level is handeable. 😁. Friendly staff. Nice designed shop inside.

I was surprised by an excellent customer service. I was served by Aleksandrina. She is Spanish girl. Speaks very good German. Its a 2 floors shop. Very big one. Nice decorations. Great bags for whom who is eco- sustainable person. No leather products.

I love their style, but I think it's a bit too expensive. Wait for the sales so you can buy bags and clothes for a fairer price.