Retail chain buying & selling video games & digital devices, including mobile phones & laptops.
At a glance
#4 of 4 Cell phone stores in StourbridgeLocalGuideWorld score: 3.95
Rating breakdown
-
5 ★46%
-
4 ★25%
-
3 ★13%
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2 ★4%
-
1 ★11%
Quick facts
- What is the rating of CeX?
- CeX is rated 3.9 out of 5 based on 185 reviews.
- How does CeX rank in Stourbridge?
- CeX is #4 of 4 Cell phone stores in Stourbridge by LocalGuideWorld score (rating weighted by number of reviews).
- Where is CeX located?
- Shopping Centre, 16 Ryemarket, Stourbridge DY8 1HJ, United Kingdom — 0.1 km from the center of Stourbridge.
- How can I contact CeX?
- Phone: +44 330 123 5986 · Website: uk.webuy.com
Some nice people working there except for one.
Trans looking lady guy with red hair is incredibly rude.
Trans looking lady guy with red hair is incredibly rude.
Pure lazy, this stores staff are useless...imagine having opening times but refusing to do anymore product testing 1 n half hours before closing! Obviously think people like wasting their time going to the store, has gone downhill since it gain the lazy self absorbed entitled staff they have now. Dont waste your time go to one that sticks to its opening times
I brought a gta 5 disc and it took 7 hrs to download and then it stopped at 52% and then said "Disc is either broken or dirty" I cleaned it and it still wouldn't work and I didn't get refund.They are selling faulty items the cheapscapes!
Sold my old mobile to CEX. prices on website or not clear when you go in-store deduct money for cable and charger if not traded at the time.
The worst customer service and staff I've ever had the misfortune of dealing with. Three women with no clue between them. The first one quotes the wrong price even though she 'checked it'. The second one tells me that the testing time for the device will be 40 minutes and it took her 2 hours! The third one blames me for leaving a code on the device when all you needed to do was press and hold three buttons to reset everything on the device. This is what happens when you hire pathetic women with no technical knowledge. I'm very happy to take my business elsewhere.
Friendly, professional and helpful staff. Excellent customer service given and time taken by the staff to ensure the customer is happy. I honestly found it a far nicer experience than the Merry Hill store which is always too busy and feels very rushed from a customer point of view
CEX in the ryemarket. You want tech they have it. You want games, they have them. I’ve had some cracking bargains there. Staff always lovely, knowledgeable and quick to offer advice. Buying or selling they are always helpful. In fact without going the full geek. They are the best around.
They sell dirty broken things at a premium price.
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