Retro-style counter-serve chain known for made-to-order toasted sandwiches, salads & baked goods.
At a glance
#3 of 9 Caterers in St Paul #2 of 6 Sandwich shops in St PaulLocalGuideWorld score: 4.04
Rating breakdown
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5 ★51%
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4 ★26%
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3 ★9%
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2 ★2%
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1 ★11%
Quick facts
- What is the rating of Potbelly?
- Potbelly is rated 4.1 out of 5 based on 206 reviews.
- How does Potbelly rank in St Paul?
- Potbelly is #3 of 9 Caterers in St Paul by LocalGuideWorld score (rating weighted by number of reviews).
- Where is Potbelly located?
- 2130 Ford Pkwy, St Paul, MN 55116 — 1.5 km from the center of St Paul.
- How can I contact Potbelly?
- Phone: (651) 414-3997 · Website: potbelly.com
First and probably last time in this place. Soup is very good however, very poor customer service. We felt intimidated, like they were expecting us to know everything. We pick our food and left with not even a bag to carry it. Nothing else to say, photos speak by themselves.
I ordered from this Potbelly a few days ago, and the food was great as usual, but a drink was forgotten. I called about it and wasn't able to get it replaced at the time, just due to not being able to pick it up at the time.
However, today I ordered again, and this time, not only did all of our food come, but they gave us some cookies and a side to make up for the previous experience. They also honored a special request that I absolutely did not expect them to honor, and would not have been easy. And of course the food just never misses. I highly recommend!
However, today I ordered again, and this time, not only did all of our food come, but they gave us some cookies and a side to make up for the previous experience. They also honored a special request that I absolutely did not expect them to honor, and would not have been easy. And of course the food just never misses. I highly recommend!
Good pricing, good food, good service, good atmosphere. I would come here again
I do not know what happened to this place Used to be a very friendly and happy place now it's not so much I will not return back here.
I hope the Owner Fixes these issues it's not right for the customers. I will be taking my business elsewhere Not to potbelly's
I hope the Owner Fixes these issues it's not right for the customers. I will be taking my business elsewhere Not to potbelly's
Came in for lunch placed an order and the young man making it asked me 3 time what I wanted. Get to work and there is nothing on my sandwich but meat cheese and mustard!!! it was NOT what I paid for.
Came in at the late late hour of 7:15 and they seemed to be busy with closing up. Wasn't very welcoming, you felt like you were inconveniencing them. And of course when you pay they have the option to tip. I'm putting any fast food place that requests tips on my no go list.
Sandwich was okay.
Sandwich was okay.
Location: B. I have been to this location several times. It has always been clean and the staff have been, while not overly cheery, at least not rude.
Potbelly: D. I am a huge sub fan. Potbelly has a great selection of sandwiches, but their bread has been much too dry in all the locations I've been to. To compensate I put their vinaigrette on the sub, which is good, but I would rather not have to. I would recommend going to a different sub place.
Potbelly: D. I am a huge sub fan. Potbelly has a great selection of sandwiches, but their bread has been much too dry in all the locations I've been to. To compensate I put their vinaigrette on the sub, which is good, but I would rather not have to. I would recommend going to a different sub place.
I thought it was great! My family ask has weird orders and we were fully accommodated for. I got a classic turkey club and it was delicious! The bread wasn't hard or tough to bite through. I was very happy with my sandwich. I also got the broccoli and cheese soup and even it was fantastic. If I lived closer, if probably go here all the time for lunch. Under $40 for 4.
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