At a glance
#2 of 5 Cell phone stores in KrakówLocalGuideWorld score: 4.39
Rating breakdown
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5 ★81%
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4 ★4%
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3 ★3%
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2 ★2%
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1 ★11%
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Quick facts
- What is the rating of iMad Autoryzowany Sprzedawca i Serwis Apple?
- iMad Autoryzowany Sprzedawca i Serwis Apple is rated 4.4 out of 5 based on 893 reviews.
- How does iMad Autoryzowany Sprzedawca i Serwis Apple rank in Kraków?
- iMad Autoryzowany Sprzedawca i Serwis Apple is #2 of 5 Cell phone stores in Kraków by LocalGuideWorld score (rating weighted by number of reviews).
- Where is iMad Autoryzowany Sprzedawca i Serwis Apple located?
- Świętego Filipa 17, 31-150 Kraków, Poland — 3.0 km from the center of Kraków.
- How can I contact iMad Autoryzowany Sprzedawca i Serwis Apple?
- Phone: +48 12 200 24 30 · Website: imad.pl
I'm very pleased with the service! I ran into a problem that the new phone started connecting to an Apple TV, which was unknown to me, after connecting, my phone screen stopped working, and the phone turned itself on and off in a strange way. They fixed it very quickly, treat the phone very carefully, the sales assistant who helped me was very understanding and responsive. My respect, I recommend!♥️
Come here for authorized Apple service. I’ve got some useful tips on how to act better in my specific case and it helped.
Also they speak English and are willing to help.
Also they speak English and are willing to help.
Very unprofessional. They’re loosing my SIM CARD, when I did my service. And they dont want to take the responsibility. Better to find another place to service your iPhone. It’s a authorized service center by apple but very unprofessional.
I was super pumped to get my macbook pro back up and running after reinstalling the system, but unfortunately, I hit a roadblock. Determined to find a solution, I took it to a service center where they offered to diagnose the issue. To my surprise, they claimed that my motherboard was damaged, even though my computer was turning on. I probed for more details but didn't receive a satisfactory response, so I reluctantly paid for the diagnostics and left feeling ripped off. Thankfully, I reached out to my tech-savvy friends who gave me some simple instructions to fix the problem, and within a few hours, my computer was back to its old self! Now, I'm happily typing away on my newly repaired laptop, and that awful service experience feels like nothing more than a distant memory.
Don’t recommend! Other services much better.
The screen in my MacBook didn’t work and after the whole week of diagnostic they told me that the whole screen should be replaced and it will cost 3800 zl. I have asked if it is the screen for sure, maybe some connection wires but I quote ‘the engineer connect the other screen and it worked, so the screen should be replaced’. Also my thunderbolt ports didn’t work and the staff told me that something wrong with my external monitor (I checked at home with another monitor and it still didn’t work).
During picking my computer up I noticed that one of the screw was loose, they fixed it after I pointed it out.
The diagnostic cost me 200 zl for telling me that my screen doesn’t work, but I already knew it xD
BUT other service found that wires were broken and the fixing costs me only 400 zl.
Also they cleaned my ports and now everything works as expected.
I can’t recommend it, better to find another place for service your devices.
The screen in my MacBook didn’t work and after the whole week of diagnostic they told me that the whole screen should be replaced and it will cost 3800 zl. I have asked if it is the screen for sure, maybe some connection wires but I quote ‘the engineer connect the other screen and it worked, so the screen should be replaced’. Also my thunderbolt ports didn’t work and the staff told me that something wrong with my external monitor (I checked at home with another monitor and it still didn’t work).
During picking my computer up I noticed that one of the screw was loose, they fixed it after I pointed it out.
The diagnostic cost me 200 zl for telling me that my screen doesn’t work, but I already knew it xD
BUT other service found that wires were broken and the fixing costs me only 400 zl.
Also they cleaned my ports and now everything works as expected.
I can’t recommend it, better to find another place for service your devices.
Don’t recommend! This Monday my daughter brought her iPhone 8 to fix. She gave her phone number to this service centre. I decided to come there on Friday to give them my phone number in case the phone is ready. I was told that they had diagnosed the phone and I had to pay 150 zl. They informed me that the phone was wet inside and the repair would cost 1900zl (the new one can be bought for this sum of money). I paid for their “work “ and went away angrily. On my way home I found an announcement about the private specialist. I phoned him and brought this phone to him. He sent me the video of the phone demolition and informed that the battery must be changed. I paid just 280zl. It’s a pity that I trusted this service centre iMad Autoryzowany Sprzedawca i Serwis Apple, that is professional but in reality isn’t so. Don’t recommend!!!!
Can’t complain, the staff are honest, fair, and competent. Probably a good idea to buy applecare if a repair is needed and coverage is available, because otherwise repairs cost more. Turnaround is very quick, usually same day for most minor things.
Top level experience. My phone was repaired on warranty and they even provide +1 year warrant for the changed part which is a very nice addition and a service. It took them 3 days to wrap everything up and it is not lightning fast compared to Apple Stores but quite quick resolution. I would recommend them anyone seeking solution for their Apple devices. Maybe the staff in the counter can be a bit more smiling! :)
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