Shopping-mall chain featuring a variety of brand-name & designer outlet stores.
At a glance
Rating breakdown
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5 ★45%
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4 ★27%
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3 ★15%
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2 ★6%
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1 ★6%
Quick facts
- What is the rating of Westbrook Outlets?
- Westbrook Outlets is rated 4.0 out of 5 based on 3,361 reviews.
- Where is Westbrook Outlets located?
- 314 Flat Rock Pl, Westbrook, CT 06498
- How can I contact Westbrook Outlets?
- Phone: (860) 399-8656 · Website: westbrookoutlets.com
Old Navy was great. The store was organized, and the great staff was very helpful. The Pepperidge Farm store was nice, great staff. The Old Time toy store was wonderful as well as the other store we went to. The only thing is wish there were more stores.
Hard to rate - clearly a lot of planning and money went into this mall, but now it's three -quarters empty and is slated to close in a year or two. The stores that remain are in good condition, well-stocked - we saw J Crew, Eddie Bauer, and a few others. There's no trouble finding parking!
Their outlet stores are significantly cheaper than the clinton n outlets. I go here when I want a deal! Also, they've added mom and pop shops that have unique gifts/items. So fun to go through.
The grounds are clean and the various staff are friendly, but the term "outlet" here is misleading and not worth the drive unless you're looking for a very specific store.
Prices at Williams Sonoma, for example, are a joke considering what their already too high MSRP is, while the Pepperidge Farm store is often worth the trip to stock up on breads to freeze or cookies and snacks for lunches. There is also no eatery there anymore and very few actual stores, so plan accordingly.
A supposed multimillion dollar complete remodel is coming, but plans for when it will be done and what stores will be there when it is ready aren't available yet.
Prices at Williams Sonoma, for example, are a joke considering what their already too high MSRP is, while the Pepperidge Farm store is often worth the trip to stock up on breads to freeze or cookies and snacks for lunches. There is also no eatery there anymore and very few actual stores, so plan accordingly.
A supposed multimillion dollar complete remodel is coming, but plans for when it will be done and what stores will be there when it is ready aren't available yet.
Hello Westbrook outlets be so kind and put motion detectors in your parking lot because it's shining into my window I live on Spencer plains road you could put a gate after the emergency room and a big fence around the outlets so you don't have to worry about break-ins the last person that leaves the parking lot to lock it nobody's going to break in the stores if you put a gated fence put alarm fence on it be so kind and do this please it's letting up the sky and shining into my window thank you please look into this if you do this I am a private taxi guy and I'll recommend your stores
I wish at night they'd leave the light on so it doesn't look like it's closed. There are still stores open on the holidays that aren't getting traffic because of that!
Little bit of every thing in here.
William Sonoma and hk are great.
The brewpub is excellent.
Super good parking areas and several restrooms.
Prices are better than average.
Worth stopping in to check it out.
William Sonoma and hk are great.
The brewpub is excellent.
Super good parking areas and several restrooms.
Prices are better than average.
Worth stopping in to check it out.
Really good go to for Williams Sonoma Outlet. The outlets offerings are solid. If you dont like too much crowding and prefer more low key browse shopping this is place to come.
The stores that are there are nice but very few remain. Pepperidge Farm outlet was great as was Loft and Old Navy. Very nice place to walk around under a covered space, property is still maintained and very well done. Plants are in full bloom and trimmed. It's too bad more places aren't there.
So sad to see this beautiful outlet turn into a ghost town. I used to come prior to the pandemic, and it was bustling. Unfortunately Tanger sold this outlet to open one up in Foxwoods Casino. I hope this place can come back to life. Although Clinton outlets has more stores, this one is much nicer looking. Pepperidge farm store is still there. Williams Sonoma as well as H&M and a few others.
Don't waste your time on this one.
It's a shame! We used to enjoy visiting 3-4 times per year when it was a Tanger Outlet.
Now, the majority of the storefronts sit empty and it's a ghost town.
It's a shame! We used to enjoy visiting 3-4 times per year when it was a Tanger Outlet.
Now, the majority of the storefronts sit empty and it's a ghost town.
Wonderful day only if all of the great things and good deals for all the people who were always walking around looking inside all the great stuff and stores were fun to go shopping in. Please let the people back to all the great stuff and stores come back, 🙏
Outdoor mall with a friendly, hometown vibe. Been visiting here since a kid. Make sure to stop by H&M, JCrew, William and Sonoma and Pepperidge Farm. Definitely worth the car ride even just to get out and walk around and pop in a few stores.
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