Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi.
At a glance
Rating breakdown
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5 ★54%
-
4 ★27%
-
3 ★9%
-
2 ★3%
-
1 ★7%
Quick facts
- What is the rating of Panera Bread?
- Panera Bread is rated 4.2 out of 5 based on 555 reviews.
- Where is Panera Bread located?
- 1300 NJ-17, Ramsey, NJ 07446, United States
- How can I contact Panera Bread?
- Phone: +1 201-236-6300 · Website: panerabread.com
Ordered a small mac n cheese with a fresh baguette as my side + one extra baguette. Got a text saying that my order was ready so I went up and grabbed the tray with my receipt laying on the plate. I went back and about 10 minutes into eating had an employee approach me to say that I grabbed someone else's food and that next time I should "be more careful." I explained to her that the mistake was on their end and that I grabbed the plate with my receipt. She responded, "Okay, but next time you should be more careful." This interaction was completely unprofessional, the worker said "you can keep the food this time but next time be more careful." What does this mean? Next time Panera makes a mistake you'll take my half eaten food from me?
This is on of my go to stops when I visit NJ. The food is like all Panera, wonderful sandwich fare. The staff are super friendly. The only limit is the restrooms which are not always very clean.
I, unfortunately, let a group of women in before me (I held the door for them) and I guess they were regulars because the server addressed them enthusiastically and then stood there chatting with them. I got a bit frustrated as this went on, since I was trying to pick up lunch quickly and head back to work, so I went to the kiosk instead. The kiosk wouldn't work so I got back in line and they were still talking. The line started to back up behind me. Finally, a man came over to open a new register and took my order. He was very funny and personable and is actually the only reason I added an extra star for service. The food was ready relatively quickly but the place needs a deep cleaning. Definitely not as clean looking as other locations. Also, when I got back to work and opened the half sandwich, it looked like mostly bread - I had to open it up to see the barely-there contents inside it. I probably will not be returning to this location.
Place is pretty good. Staff is nice, friendly and accommodating.
Inside needs to be cleaned a little bit better.
However, just saw a dog in here!
Please stop allowing dogs/animals to come into places like this..eating establishments. I love dogs and animals, but this is not the place
Inside needs to be cleaned a little bit better.
However, just saw a dog in here!
Please stop allowing dogs/animals to come into places like this..eating establishments. I love dogs and animals, but this is not the place
Panera hardly seems like fast food. Whether it is one of their signature chicken sandwiches, or my favorite the grill cheese combo, it always feels like a healthy alternative to traditional fast food.
Bakery items always seem fresh regardless of if it is pastry or bagel in the morning. Smoothies and their flavored iced teas are refreshingly good.
Bakery items always seem fresh regardless of if it is pastry or bagel in the morning. Smoothies and their flavored iced teas are refreshingly good.
This Panera Bread is in a convenient location with plenty of parking in a useful shopping plaza. Ordering stations were working and easy to use. My order was well prepared and finished quickly even though it was busy. This Panera has such a sad outdoor sitting area compared to other Paneras I’ve visited. Besides being unattractive, the area has no station for used dishes or trays.
Ordered oatmeal two days in a row. First day I found a tomato in it, which I understand can happen due to the proximity of ingredients to each other. So I decided to give them another try today...and ended up with 2 tomatoes and a piece of lettuce. ABSOLUTELY UNACCEPTABLE as this kind of contamination could be deadly to someone with food allergies.
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