At a glance
Rating breakdown
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5 ★85%
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4 ★5%
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3 ★3%
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2 ★1%
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1 ★6%
Quick facts
- What is the rating of Paws Crossed Animal Rescue?
- Paws Crossed Animal Rescue is rated 4.6 out of 5 based on 269 reviews.
- Where is Paws Crossed Animal Rescue located?
- 100 Warehouse Ln S, Elmsford, NY 10523, United States
- How can I contact Paws Crossed Animal Rescue?
- Phone: +1 914-372-7878 · Website: pawscrossedny.org
Initially, I was really pleased with Paws Crossed when we adopted our kitten from them in 2021. The process was smooth and the employees were extremely helpful and friendly.
I'm not so happy with my more recent experience at Paws Crossed. I'm looking to add another dog to the family. In my current household I have 4 cats and a dog. I got pre-approved and emailed with questions about a particular dog and how she would be with cats. They cat tested her the next day and she did great, they tested another dog as well who also did fine. I went down there the following weekend only to find out the initial dog I was interested in was being adopted. I wasted an hour drive, but I get it, first come first serve.
I emailed the following week about another dog. I was told she had a similar temperament and they could cat test her for me. They mentioned they thought it was going to go well since she's pretty laid back. I didn't get a response so I followed up. This person I haven't communicated with, Tempestt then replies to the email thread telling me they don't cat test the dogs there. How can that be when the other dogs were cat tested by a different employee?
What's even more bothersome is many of the dogs on their website are listed as "cat friendly" when clearly this is false information, after all, supposedly they don't cat test there. I understand seeing how a dog reacts within a few minutes to cats is not a foolproof way of finding out and nothing is guarantee, but it certainly rules out dogs with strong prey drives or dogs that get too over-stimulated. The last thing I'd ever want to do is return an animal to a shelter. I also don't want to put my own pets at risk gambling with a dog that I have no indication of their behavior just being in the presence of a cat.
I'm very disappointed in this shelter, especially after my great initial first experience. I do not recommend adopting a dog from this shelter if you have cats in your household. Adopting out a dog listed as cat friendly to a cat inclusive household without confirmation of their "cat friendly" behavior is extremely irresponsible and dangerous. For the safety of my pets, I will be adopting elsewhere.
I'm not so happy with my more recent experience at Paws Crossed. I'm looking to add another dog to the family. In my current household I have 4 cats and a dog. I got pre-approved and emailed with questions about a particular dog and how she would be with cats. They cat tested her the next day and she did great, they tested another dog as well who also did fine. I went down there the following weekend only to find out the initial dog I was interested in was being adopted. I wasted an hour drive, but I get it, first come first serve.
I emailed the following week about another dog. I was told she had a similar temperament and they could cat test her for me. They mentioned they thought it was going to go well since she's pretty laid back. I didn't get a response so I followed up. This person I haven't communicated with, Tempestt then replies to the email thread telling me they don't cat test the dogs there. How can that be when the other dogs were cat tested by a different employee?
What's even more bothersome is many of the dogs on their website are listed as "cat friendly" when clearly this is false information, after all, supposedly they don't cat test there. I understand seeing how a dog reacts within a few minutes to cats is not a foolproof way of finding out and nothing is guarantee, but it certainly rules out dogs with strong prey drives or dogs that get too over-stimulated. The last thing I'd ever want to do is return an animal to a shelter. I also don't want to put my own pets at risk gambling with a dog that I have no indication of their behavior just being in the presence of a cat.
I'm very disappointed in this shelter, especially after my great initial first experience. I do not recommend adopting a dog from this shelter if you have cats in your household. Adopting out a dog listed as cat friendly to a cat inclusive household without confirmation of their "cat friendly" behavior is extremely irresponsible and dangerous. For the safety of my pets, I will be adopting elsewhere.
I went to paws crossed very recently. Initially the experience was great. We were able to see the entire collection of cats/dogs they had there after completing an application. Sue and another girl who’s name I can’t remember but had green hair were more then helpful, polite and friendly. They did everything they could to help get me approved as soon as possible and on the spot. Now the adoption process is on a first come first serve basis, which is well understood. After selecting a cat of our preference we stood in the room waiting with this particular cat. We were told that we could wait in the room with him as our application was getting processed. Here is where things took a turn. We were essentially kicked out of the room by Temist. We were told the cat was overwhelmed and uncomfortable, mind you the cat was purring with us and sleeping with us, but we did as were told and left the room. We then scrambled to get references on the phone (no more then 5-10 minutes). As we’re on the phone with references we were again told by Temist that the cat now belonged to somebody else. Again, I understand first come first serve basis and maybe our application was not submitted before someone else’s. Now I work in a profession where giving tough news to people is all about delivery. The conversation went something like “hey are you interested in “this cat”, to which the answer was yes. Then a two hand slap to the table and a point to another family and a “well they are going with someone else”. A simple sorry, however someone else’s application was processed before yours would have been more then enough. I want to reiterate that the issue is not with the news, more so the delivery of this news. I also again want to highlight the people that did help us, as they were understanding and helpful so HUGE thank you to those individuals. Unfortunately, I would not go back to be adopting here. I, in no way, want to discourage anybody from adopting, but I do want to express my experience here.
Excited to see the Newly minted Renovation. Same runs for the Dogs
only change was at the Registration
Area. Dissapointed they couldnt add
Heat or A/C. Trying to find a smaller dog then they had, no one approached us the whole time we were there to get our Feedback.
only change was at the Registration
Area. Dissapointed they couldnt add
Heat or A/C. Trying to find a smaller dog then they had, no one approached us the whole time we were there to get our Feedback.
Amazing place to adopt. The staff are warm, friendly and knowledgeable. You can tell how much they care for all of the dogs, cats, puppies and kittens. The whole facility is sparkling clean. They went over all of the information on best practices in transitioning your new family member(s), and are very willing to answer all questions. We adopted Benson and Captain and love them so much already. Definitely come to Paws Crossed Animal Rescue.
Paws Crossed Animal Shelter provides a remarkably clean and inviting environment. The facility's well-maintained spaces reflect their commitment to animal welfare and the staff is consistently welcoming, creating a positive atmosphere for potential adopters. I adopted two cats from Paws Crossed (one year apart), and the entire process was always so smooth and enjoyable. It's evident that the shelter prioritizes the well-being of both animals and adopters. Highly recommended for those seeking a caring and friendly environment to find their new furry companions!
Amazing experience! The wonderful and knowledgeable staff helped us find the perfect addition to our family 💕 their new facility is beyond cool, if you're looking to expand your fur family check them out
I visited Paws Crossed a few days after Christmas looking to adopt a cat. I was so impressed by the friendliness and professionalism of the entire staff, and also by the cleanliness and size of the actual facility. Sue showed us around and introduced us to Cora (whom I had asked about after seeing her picture on their website!) and I immediately fell in love. Cora was housed in a spacious, clean, and well equipped room with a small number of other cats. Sue provided us with plenty of information about Cora and was incredibly sweet, helpful, and all around wonderful to work with.
Once I decided that Cora was the cat for me, I filled out an application up front. Tara immediately got to work calling vet and personal references, and quickly got my application approved. In under an hour, we were on our way home with the newest family member. The rescue sells very reasonably priced new & used pet carriers, beds, and litter boxes, so I was able to get everything I needed to get Cora started. Tara helped us pick out these items, and also threw in some toys, a stuffed animal, and a blanket that Cora particularly liked so that she would be more comfortable. A few days later, I had a question about Cora and received a quick response from Tara over e-mail.
Overall, I had an amazing experience at Paws Crossed. The entire staff was so kind, and clearly had the best interest of the animals always in mind. I will definitely return to Paws Crossed next time I am looking to adopt! Thank you for running such a wonderful rescue organization - and special thanks to Sue and Tara for helping bring Cora into my life! I love her so much already :)
Once I decided that Cora was the cat for me, I filled out an application up front. Tara immediately got to work calling vet and personal references, and quickly got my application approved. In under an hour, we were on our way home with the newest family member. The rescue sells very reasonably priced new & used pet carriers, beds, and litter boxes, so I was able to get everything I needed to get Cora started. Tara helped us pick out these items, and also threw in some toys, a stuffed animal, and a blanket that Cora particularly liked so that she would be more comfortable. A few days later, I had a question about Cora and received a quick response from Tara over e-mail.
Overall, I had an amazing experience at Paws Crossed. The entire staff was so kind, and clearly had the best interest of the animals always in mind. I will definitely return to Paws Crossed next time I am looking to adopt! Thank you for running such a wonderful rescue organization - and special thanks to Sue and Tara for helping bring Cora into my life! I love her so much already :)
Was here a few months ago and I wanted to bring everyone home with me. :( The animals are clearly well loved and well taken care of, and the staff genuinely loves their babies. I can only extend my most sincere thanks for everyone at the shelter for doing God's work with these poor animals. The facility is clean and well taken care of and the animals looked healthy and well looked after. Kudos to all of you.
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