At a glance
#118 of 121 Clothing stores in Dubai #31 of 32 Fashion accessories stores in DubaiLocalGuideWorld score: 3.62
Rating breakdown
-
5 ★28%
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4 ★22%
-
3 ★6%
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2 ★11%
-
1 ★33%
Quick facts
- What is the rating of BBZ?
- BBZ is rated 3.0 out of 5 based on 36 reviews.
- How does BBZ rank in Dubai?
- BBZ is #118 of 121 Clothing stores in Dubai by LocalGuideWorld score (rating weighted by number of reviews).
- Where is BBZ located?
- City Center Deira - 2nd Floor - Port Saeed - Dubai - United Arab Emirates — 6.4 km from the center of Dubai.
- How can I contact BBZ?
- Phone: +971 54 793 2245 · Website: mybbz.com
Very bad service at the cashier at 10:26PM on Sunday 07-Ap-2024 wearing black cap.
He was being rude in telling me without a smiling face that don’t do fast as it’s declining card. Felt bad as no smiles as we don’t come just because prices are low. Have to have high customer service not like the low price.
He was being rude in telling me without a smiling face that don’t do fast as it’s declining card. Felt bad as no smiles as we don’t come just because prices are low. Have to have high customer service not like the low price.
Had a horrible experience with the manager there who threatened to call police on my 8 year old daughter because she was looking at a toy that was already open. My child was so traumatised after the incident, she was in tears. Will never go back.
I was about to purchase this item and when I'm already in the cashier they said its not same the price which is written there 75aed the price is regular 199aed so disappointed to put offer price but not really sure, and the MANAGER DON'T EVEN DO EFFECTIVE WAY TO SOLVE THE PROBLEM. DO SOME CHANGES TO GIVE GOOD CUSTOMER SERVICE. I hope this message Will be valuable to you.
I visited the BBZ DCC branch today around 3:40 PM, and the arabic staff member (thin, fair-skinned) left me feeling rather disappointed.My child grabbed a clay toy that was kept close to the cashier and just opened the cap while I was browsing.
However, unlike other clay boxes nearby, it was not sealed, and the clay inside had already been obviously damaged by someone. My child just opened the cap, and I hurried up to him before handling the clay. The staff came right up to me and told me to pay for it without even checking to see whether my son had damaged it.If my kid broke it, he would be able to see the stain on his palm, but he just insisted me to pay for it, I instructed him to look at the camera.The manager handled things sensibly enough to tell me not to pay for it, but even so, I became a victim there.
I understand that even though the item is only worth one dirham, if one of us mistreats it or makes it unsellable, I still have to take responsibility.
I'm challenging the management to look through the CCTV to see if my child did it or not because I felt embarrassed.
However, unlike other clay boxes nearby, it was not sealed, and the clay inside had already been obviously damaged by someone. My child just opened the cap, and I hurried up to him before handling the clay. The staff came right up to me and told me to pay for it without even checking to see whether my son had damaged it.If my kid broke it, he would be able to see the stain on his palm, but he just insisted me to pay for it, I instructed him to look at the camera.The manager handled things sensibly enough to tell me not to pay for it, but even so, I became a victim there.
I understand that even though the item is only worth one dirham, if one of us mistreats it or makes it unsellable, I still have to take responsibility.
I'm challenging the management to look through the CCTV to see if my child did it or not because I felt embarrassed.
Very Poor Customer Service.
*Cashier are keep chitchating with the colleagues with their language. Which is very uncomfortable to other nationality.
*Cashier Guy with the MessyHair is keep Chewing his gum like a goat, For I dont know reason. Why they allow the staff Eating/Chewing Gum in the sales floor. 🤔
*Cashier are keep chitchating with the colleagues with their language. Which is very uncomfortable to other nationality.
*Cashier Guy with the MessyHair is keep Chewing his gum like a goat, For I dont know reason. Why they allow the staff Eating/Chewing Gum in the sales floor. 🤔
Questionable quality, i am not sure if the sketchers they are selling are genuine or fake, i bought 5 sketchers from them and one of them had a defect after nearly 2months of using they refused to replace it. They told me because i used for 2 months and then i contacted sketchers about their warranty they said it should Be not less than 3 months. Then BBZ accept to replace it but they asked me for more money to pay saying that there is a difference in price although its the same exact shoes same color same design.i had to pay them i felt that they ripped me off.
Genuinely seemed interested in helping me find the perfect footwear for my children. They were well-informed about their products and offered valuable insights and recommendations based on the kids’ specific needs and sizes.
Seeing their tiny feet fitted with the perfect pairs brought a smile to my face, and I could tell that the staff genuinely cared about customer satisfaction.
Seeing their tiny feet fitted with the perfect pairs brought a smile to my face, and I could tell that the staff genuinely cared about customer satisfaction.
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