New England Truck Caps

Wired the truck cap improperly. Caused my break system to malfunction leading to a $220 charge to have it done correctly. Proceeded to tell me that unless I had the vehicled towed to him and he fixed it there was nothing he could do. Lost my work vehicle for a day already not about to lose it for another day to have the situation possibly fixed. Also had him install ladder racks on my two work trucks and a bed liner. Would have thought he could have done something for someone that hired him to do almost 10k worth of work. Will never use again.

Very knowledgeable about all the products he sells…when I need parts I go here…

I had a trailer hitch put on my SUV yesterday. Outstanding service! They took my vehicle in 15 minutes ahead of the scheduled appointment and finished quicker than they had promised.

Easy scheduling to get quality hitch installed. Done promptly with friendly customer service! Highly recommend

Just ordered Weathertech mats front to back with Keith. Great price, fast delivery & a great guy! Another great local business in Norton!

Had appointment to have tonneau cover installed. Started on time and completed in 1/2 hour. Best price in the area. Friendly and professional.

Keith is always pleasant, does quick and quality work for a reasonable price. We have used his services several times in the past and we have more coming up for our fleet vehicles . I would highly recommend Keith and his shop

I bought a roof rack from them for my old Honda and called back to get a conversion kit from Keith. He told me to call back because he was busy and when I did call back, I mistakenly told him the wrong information and then corrected it with him. I had not been on the phone for more than 5 min at that time. He told to call the manufacturer directly because he did not have time to deal with me. I politely told him that I had done that at other places, and I apologize for giving him the wrong information, but I would appreciate if he could help me and have them ordered today. I had already spent over 500$ with him and would like to order something else and as a customer I would like to have help. He proceeded to tell me that he did not have time to deal with me and hung up on me. This is unacceptable behavior and not someone that I or anyone should have to deal with. I would avoid this place if you wanted to get some help and not feel like your inconvenience someone. I have never been talked to like that before in my life and been hung up on when I was giving someone business!!! I would never recommend this place to anyone!!!