Store offering shipping, packaging, printing & other services, plus office supplies.
At a glance
Rating breakdown
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5 ★56%
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4 ★2%
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3 ★3%
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2 ★8%
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1 ★31%
Quick facts
- What is the rating of The UPS Store?
- The UPS Store is rated 3.4 out of 5 based on 93 reviews.
- Where is The UPS Store located?
- 2214 Frederick Douglass Blvd, New York, NY 10026, United States
- How can I contact The UPS Store?
- Phone: +1 212-222-8260 · Website: locations.theupsstore.com
The two men working at the store were extremely friendly and helpful. They were able to serve customers very quickly and effectively.
At this UPS store all employees were very helpful and kind when giving me informations. The deliveries were fast, they called me to make sure I will pick up the packages in time to not get charge extra fees Each time they were very pleasant at pick up time , even carrying with me a large package to the bus stop!
I found them professional and very pleasant, I am glad I choose this location.
I found them professional and very pleasant, I am glad I choose this location.
The 2 guys who work there are the nicest guys ever. I've been going for years and every time without fail I leave feeling like they've given me exceptional service, yet again. I know on the their names is Mohamed (not sure of the spelling). The other guy who i remember from years ago is so nice too, i just don't know his name.
Just wanted too let people know, these 2 guys are top-notch!
Update April 2, 2024: the other guys name is Ozu.
Just found out today. :)
Just wanted too let people know, these 2 guys are top-notch!
Update April 2, 2024: the other guys name is Ozu.
Just found out today. :)
I got this box because I have porch pirates in my apartment building and after months of trying to retrieve stolen packages, I bit the bullet and rented a box at this UPS Store. It is within walking distance of my home and my only regret is that I didn't rent the box sooner.
I now send all of my package deliveries, and am transitioning all of my mail, to this location. The staff at this location go out of their way to provide world-class customer service. They are friendly, kind, and helpful. I have been renting this mailbox for 2 years and I highly recommend.
I now send all of my package deliveries, and am transitioning all of my mail, to this location. The staff at this location go out of their way to provide world-class customer service. They are friendly, kind, and helpful. I have been renting this mailbox for 2 years and I highly recommend.
What a difference the right UPS Store makes…2 different stores, 2 OPPOSITE experiences.
The 1st was a real drag, problematic, cluttered and miserable; the other was simply marvelous for all the right reasons, ie., was a well organized store, friendly reception, fast, helpful, efficient & patient.
The person serving me managed time well. While I combed thru my phone to acquire the right info, she served another customer.
She kept an eye on me. When I was ready, she made her way back over to me… all with a pleasantness. I won’t go back to the other store. But I will definitely revisit this one!
The 1st was a real drag, problematic, cluttered and miserable; the other was simply marvelous for all the right reasons, ie., was a well organized store, friendly reception, fast, helpful, efficient & patient.
The person serving me managed time well. While I combed thru my phone to acquire the right info, she served another customer.
She kept an eye on me. When I was ready, she made her way back over to me… all with a pleasantness. I won’t go back to the other store. But I will definitely revisit this one!
First time using this location, was weary and ready for a negative experience based on the reviews..However I was greeted with smiles by a pair of knowledgeable employees who took care of me and another customer and we were both in and out.
I will say, however, that the "miscellaneous taxable" charge could use a little more transparency because it comes off sketchy. I am more than willing to pay 12 bucks to have you pick out a box, wrap my items, pack everything, label it, and securely tape my package. But say that. "Full service packing" for example or something.
I will say, however, that the "miscellaneous taxable" charge could use a little more transparency because it comes off sketchy. I am more than willing to pay 12 bucks to have you pick out a box, wrap my items, pack everything, label it, and securely tape my package. But say that. "Full service packing" for example or something.
The employee's here are very knowledgeable, team oriented, friendly and considerate. They work as a team very polite and well mannered. They get you in and out according to your need of service. I recommend this location to everyone in the Harlem neighborhood.
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