Om India Food Centre

I regret to report that my experience at Om India Food Store was lower than average. While they offer a wide range of Indian products, the service quality left much to be desired. Regrettably, the staff proved unhelpful during my visit, failing to assist with my inquiries or orders. Furthermore, their inaccessibility via phone due to a consistently full voicemail is a notable inconvenience. Consequently, I would strongly advise against this establishment unless it is absolutely necessary to get a specific item exclusive to their inventory.

I have bad experience especially for getting my Garba pass . During inquiry for Atul purohit garba , I called them and they told me that you will get 5 passes per person but when I reached at store they said we are only distributing 1 pass for each person. I think they should be clear about their distribution regarding the pass. I drove 46 kms just to get the passes and it turned so bad that i really got disappointment from them. Bad management.

This Indian grocery store is good. You gets almost everything you are looking for. Best recommendations for Gujarati and their needs/ requirements. Also the complete staff here is Gujarati.

They are helpful. I liked this store in Brampton compared to other Indian store.

The vegetables are also good comparatively but not easily all vegetables are available all the time which is sad at times.

I travelled from Whitby to Brampton for Lord Ganeshji's murti which I had been booking from Om India every year for the last 8 years in Canada. A guy called BHAVIK was the one I dealt with today. He was so rude and had ZERO knowledge with regards to customer experience and customer service. First, he kept me waiting as apparently he was fighting with another customer who cancelled her Ganeshji booking as she had some issues with him. So I asked him can I see the murti she had booked since its cancelled? He said he can’t show that because he can't remove it from where it was kept. There were only 3 murti's left in 24 inches costing $380 which was a surprise to me as prices in past were never so high. Seems COVID has impacted all the areas of business, lol. Though, I selected 1 murti and he said I need to pay 50% advance? I had booked murti for the last 8 years by giving $50 or $100 as a mark of confirmation, but this guy was so rude and said this year he is been told to take compulsory 50% advance. I agreed to that also. Then he forced the murti has to be picked up 1 week in advance as I requested to pick up a day before Ganesh Chaturthi, which I have done all these years including Covid in 2020. I was looking for some known faces including Jayeshbhai (owner) or his wife who recognizes me by face to help me. But, Bhavik said he is the one in charge of Ganeshji booking and these are the instructions given to all customers & was boasting they have SOLD 350 murtis blah blah and there is nothing anyone can help me. Kind of take it or leave it.

I explained him GANESH festival is auspicious and we can not pick murti a week in advance as the ritual is to welcome GOD on the chaturthi day ( people who get Ganeshji knows very well) but this guy gave me a hard time , utter rude and finally I landed up leaving the store this year with out Ganeshji booking from OM INDIA.

I really hope this review is addressed by the owners and some corrective measures are taken and training given to Bhavik.

There are multiple options & stores coming up for our community with regards to shopping, so please check various options before landing to these kind of Indian stores who lack customer service or they don't think its important.

I recently discovered that Om India grocery store in Brampton carries one of my favourite snacks from Vadodara, Gujarat. Wanted to share this with individuals who recently moved to Brampton/Toronto that the famous lilo chavdo from Jagdish farsan mart is now available in Canada!!

Good shop for Indian items. Prices are reasonable too. Wide varieties of foods such as Balaji wafers, Patanjali Items, Indian vessels, masalas, Gujarati khakras, lots of indian snacks, Pooja items, etc. You will also get lots of vegetables, Everest and MDH spices amongst others.

Also they have ayurvedic items such as Tulsi powder, Amla, methi, sikhakai powder, etc. They sell coolers, copper glass and jugs as well as other types of vessels. Good place to find all basic stuff.

A great Indian store with all variety of items.. Produce (veggies) are highly priced than other stores, and goes bad very soon. Nevertheless, a go-to store always.. :)

A massive Indian shop that carries anything from Puja samagri, fresh produce and frozen items. Also carry a wide range of household n beauty products. Found everything we were looking for at this 1 spot, moreover the shop is clean.