At a glance
#5 of 8 Clothing stores in Crawley #2 of 4 Fashion accessories stores in CrawleyLocalGuideWorld score: 4.01
Rating breakdown
-
5 ★40%
-
4 ★37%
-
3 ★16%
-
2 ★2%
-
1 ★5%
Quick facts
- What is the rating of Next?
- Next is rated 4.0 out of 5 based on 417 reviews.
- How does Next rank in Crawley?
- Next is #5 of 8 Clothing stores in Crawley by LocalGuideWorld score (rating weighted by number of reviews).
- Where is Next located?
- Unit 1A, County Oak Retail Park, London Rd, Crawley RH11 7XN, United Kingdom — 2.0 km from the center of Crawley.
- How can I contact Next?
- Phone: +44 333 005 5079 · Website: next.co.uk
Staff were really helpful and kept all of the displays tidy. Also there is a costa here which is really nice
What a memorable, special shopping experience that was! The wonderful shop assistant, Sidra, couldn’t have been any more helpful. She was so incredibly patient with me as I can be quite particular and fussy however she made me feel so comfortable and made what would normally be quite a stressful experience for me Stress-Free, which I really appreciated! I’m not used to buying suits all that often, so Sidra helped me with every aspect of the process; from giving me advice on the fittings/sizes, making recommendations and just generally going the extra mile.
An absolute superstar! Thank you once again Sidra! ‘NEXT’ should be proud to have employees like yourself and kudos to ‘NEXT’ for having staff of this professional calibre who are clearly super well trained and knowledgable
An absolute superstar! Thank you once again Sidra! ‘NEXT’ should be proud to have employees like yourself and kudos to ‘NEXT’ for having staff of this professional calibre who are clearly super well trained and knowledgable
Glynis was really helpful today - highly recommend
Your member of staff Amelia, could see I was getting stressed with an online order not accepting the barcode at the self service terminal on my most recent visit, and was more than happy to help.
I always enjoy visiting this store as they have a nice display and can always stop for a coffee if feeling that way.
I look forward to my next visit.
I always enjoy visiting this store as they have a nice display and can always stop for a coffee if feeling that way.
I look forward to my next visit.
Terrible experience in this Next store. Staff members meandering around chewing gum with their mouths wide open, disgusting. Whoever is on charge of this store needs to set the standards for customer facing roles
I went in on Friday and asked about a dress on the mannequin, I could only see one lady who was at the till with a qué, I could another member of staff but she said "I don't know where it is as we're getting ready for sale" didn't even want to look. Went in late on Sunday and asked again, the male manager looked on his gadget and said he had one upstairs and promptly got it for me. I purchased and left.
The first person could have done this but couldn't be bothered.
Would have been 5 stars but the first person let you down.
The first person could have done this but couldn't be bothered.
Would have been 5 stars but the first person let you down.
Good selection of furnitings, however we just received our sofas via delivery and one of them has a massive hole in the back with sharp metal rods poking out, not sure how you don't realise that while packaging it up
I don't see why they have even bothered installing a collect your parcel point. You get encourage to us it but then end up waiting nearly twice as long as if I went to the till. Back customer service. They need a serious check of the system.
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