Supermarket chain combining groceries with gourmet gifts, imported foods & housewares.
At a glance
#131 of 138 Grocery stores in New York #89 of 93 Supermarkets in New YorkLocalGuideWorld score: 3.62
Rating breakdown
-
5 ★36%
-
4 ★26%
-
3 ★17%
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2 ★7%
-
1 ★13%
Quick facts
- What is the rating of The Food Emporium?
- The Food Emporium is rated 3.6 out of 5 based on 922 reviews.
- How does The Food Emporium rank in New York?
- The Food Emporium is #131 of 138 Grocery stores in New York by LocalGuideWorld score (rating weighted by number of reviews).
- Where is The Food Emporium located?
- 452 W 43rd St, New York, NY 10036, United States — 1.2 km from the center of New York.
- How can I contact The Food Emporium?
- Phone: +1 212-714-1414 · Website: shopfoodemporium.com
Incomprehensible why there are even employees here. They hang about tills and ignore customers asking for help. Broken card reader? Your problem! Go scan your groceries again at a self service after already having bagged them yourself. Ridiculous. This is why stores are heading towards cashier-less.
4.5 Stars: One of the best stocked and reasonably priced grocery stores in Hell’s Kitchen/Midtown Manhattan. If you have Amazon Prime, some items (like Belvita breakfast cookies) are substantially less ($5.99 per box in FE vs. $4.19 from AP). Staff are helpful and polite.
Do NOT buy their red meat. First, they put no package date on the meat so you don’t know when they packaged it. I bought over $35 worth of steaks with a sell by date of 3 days from the day I bought it. 2 days before the sell date I went to cook it and the meat was blue and wreaked. They sell raw meat. Health and safety hazard and financial scheme.
The food is always expired. For example, I would buy a steak that has a sell date of 7/14. I would open it 7/15 and the steak smells sour - it’s as if they package already raw meat. The same is true with their “fresh food” section, they would leave stuff out for days and not throw it out. It’s happened to me on multiple occasions.
Listen up smart shoppers skip this food emporium location by all means.
With the exception of a young Dominican woman cashier at the front who is always serviceable and friendly, others are ok and the majority are alarmingly rude and unwelcoming. I was trying to checkout thru the self service but the AVOCADO 🥑 was not scanning. Right in front of me are two staff members, they see I need assistance but, I have to initiate the big question, can she tell me the price of the AVOCADO 🥑. She replied that's a PEAR🍐, and then walked away from me, without helping me or scanning the fruit. So I upsetly have to ask for a manager to finalize my order, five minutes later, a night manager comes out and finally gets me a price.
So after this incident, a meeting between six others was agreed and emails to many others, to no longer purchase anything from this place. Not far is a great supermaket with fresh everything!
For your own wellness skip this dump. The worse supermaket, besides target is two blocks away as well with more fresh food,because of high turnover.
Overpriced old food, inflated prices, poor restocking and no customer service, none.
Skip this place!!
In New York in a typical supermaket an avocado 🥑 is an avocado, not a PEAR, 🍐 it just adds to bad service when you are just a cashier with poor poor manners.
With the exception of a young Dominican woman cashier at the front who is always serviceable and friendly, others are ok and the majority are alarmingly rude and unwelcoming. I was trying to checkout thru the self service but the AVOCADO 🥑 was not scanning. Right in front of me are two staff members, they see I need assistance but, I have to initiate the big question, can she tell me the price of the AVOCADO 🥑. She replied that's a PEAR🍐, and then walked away from me, without helping me or scanning the fruit. So I upsetly have to ask for a manager to finalize my order, five minutes later, a night manager comes out and finally gets me a price.
So after this incident, a meeting between six others was agreed and emails to many others, to no longer purchase anything from this place. Not far is a great supermaket with fresh everything!
For your own wellness skip this dump. The worse supermaket, besides target is two blocks away as well with more fresh food,because of high turnover.
Overpriced old food, inflated prices, poor restocking and no customer service, none.
Skip this place!!
In New York in a typical supermaket an avocado 🥑 is an avocado, not a PEAR, 🍐 it just adds to bad service when you are just a cashier with poor poor manners.
Pros: They have fresh fruits and vegetables, and all you need for groceries. Sandra is a very helpful cashier and very friendly.
Cons: Prices are expensive compared to other nearby stores. Sometimes the products and/or vegetables &fruits are expired and not checked or removed from the display. Sometimes Cheese is rotten and not checked as well. Some staff need to smile more. I hope they will make the prices at least as other stores, checking their products regularly. I hope they all smile to their customers and become friendly at least to the regular ones. No need to put plants on the entrance as they obstruct the way.
Cons: Prices are expensive compared to other nearby stores. Sometimes the products and/or vegetables &fruits are expired and not checked or removed from the display. Sometimes Cheese is rotten and not checked as well. Some staff need to smile more. I hope they will make the prices at least as other stores, checking their products regularly. I hope they all smile to their customers and become friendly at least to the regular ones. No need to put plants on the entrance as they obstruct the way.
I have been living in the neighborhood for the last 3 years, and this is the supermarket I try my best NOT to go to, but I sometimes end up going because this is the nearest supermarket. However, today was my last visit to this supermarket here. They have been so consistently rude to customers. It's not one person; surprisingly, it's almost all of them! I am amazed by how this supermarket only hires rude and angry people. They often roll their eyes and yell at customers. I've experienced myself to different degrees and seen it doing it to other customers.
A great place to shop for groceries. But also a good place to pick up a cheap breakfast/lunch/dinner on the go on a budget. Also have fresh fruit platters for a healthy choice. They have a lot of beer choices, including international, and some wine.
I had the buffet dinner, it was very tasty, hot and filling.
I had the buffet dinner, it was very tasty, hot and filling.
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