Linxia

Poor Customer After sales service. The CSS team is a joke, they don't do any follow ups at all, not even to check whether you have received a call. Things changed when the senior customer service team took matter in charge after 2 and half weeks. Buying product from them is ok but won't you need them if your product has an issue, they try to delay it.

I, Mr Zaffar Issimdar, residing at Henrietta Vacoas has bought a 55' Tv Myros 3 yrs ago and since I have never been able to connect on the net. Now that I have showmax and I need to play on the tv, I tried a lot to get it connected but in vain. I've run down a network test on the tv which has malfunctioned appeared on the designated text.
Grateful to cater on this matter otherwise I won't have any other option than taking legal actions.
Kind regards,
Issimdar Zaffar.
57989028

Extremely reliable company and friendly staff! Within 24 hours my product was delivered to my door. An HM subsidiary and runs on its infrastructure. Love it. Currently the only company that sells IoT devices in Mauritius and I’ll walk this path with them as they increase the items in their catalog.

Very bad experience. Sent my tv for repair (backlight issue) a myros 55".
Had to pay 805rs for them to come and pick up the tv from pailles and same 805rs again to deliver to me. Turns out the tv has broken down again after paying almost 3000rs on transport, verification and repair fees. I have same backlight issue after one week. Disgusting how they treated clients and how the repair was done.

Very bad service. Bought a vaccum cleaner in March after 3 month the motor burnout. Sent for reparation it took almost 2 month. 2 month after repair the motor burnout again.

Bought a dell inspiron at the galaxy store which has a guarantee covered by linxia...not even one month after the purchase it was diagnosed with a non conforming parts in the motherboard...first feedback about the product very poor....secondly when the laptop was given at the agency, the staffs there are not friendly at all with poor services and information...they were not convincing at all...when i call to receive a feedback about the reparation they do not have concrete information to give the customer....overall experience veryyyy bad !

Despite the countless bad reviews on so many different levels, I still decided to seek Linxia's solution. Although there was no communications after submitting my laptop since, i decided to give them the benefit of the doubt and was patient. However, after a while i called to inquire about the repair status to which they kept saying they need to do diagnostic and will hence require about 6 months to acquire the parts. Note that diagnostic were still pending and i was hit with this vague response. Six month later, they came to me with a quotation listing countless failures(screen,mobo and charging port) with a whopping tag. They told me the laptop was beyond repair. Low and behold, a local repair shop solved the problem (charger port only) in less than a week and at an affordable price (10 times less than the linxia quotation to be exact). Stop tryna scam people linxia or maybe just tell your customer you dont want repair la.

Already one week inform newly bought washing machine not working. No respose from your team. Have no chose than to return machine to the shop. Very bad customer care. Machine did not even run for 1 second.