At a glance
#10 of 10 Flat Complexes in Gaithersburg #9 of 9 Apartment buildings in GaithersburgLocalGuideWorld score: 2.77
Rating breakdown
-
5 ★35%
-
4 ★6%
-
3 ★3%
-
2 ★4%
-
1 ★51%
Quick facts
- What is the rating of The Gateway Apartments?
- The Gateway Apartments is rated 2.7 out of 5 based on 406 reviews.
- How does The Gateway Apartments rank in Gaithersburg?
- The Gateway Apartments is #10 of 10 Flat Complexes in Gaithersburg by LocalGuideWorld score (rating weighted by number of reviews).
- Where is The Gateway Apartments located?
- 925 Clopper Rd, Gaithersburg, MD 20878, United States — 3.0 km from the center of Gaithersburg.
- How can I contact The Gateway Apartments?
- Phone: +1 240-617-3762 · Website: livethegateway.com
I would like to thank Monique(Community manager) meeting with me. She was extremely professional, kind, understanding. I love my home at Gateway.
I greatly appreciate the assistance from Ms. Josephine Hernandez throughout my application process! My relocation from CA to MD was very smooth. Walking into the leasing office yesterday to pick up my keys, I couldn’t believe how busy it was, however, Ms. Hernandez brought me to the front of the line, finalized my paperwork, handed over my keys, and then personally escorted me to my new home. Excellent customer service from start to finish! Thank you!
I would like to thank the entire Gateway leasing team. Kim Gordon provide exceptional customer service. Melody followed up with assist on all applications at Gateway. We love our new home
I just moved in and so far I can’t complain on the customer service I received from Josephine Hernandez, Rashida HW and property Manager Ms. Davis. They have truly gone above and beyond to make sure I had everything I needed to move in and accommodate my new place. I’m looking forward to my new apartment and appreciate all the assistance and professionalism.
PLEASE do not skip or ignore the review property management is rude and only cares about money. They take their time handling serious service requests and expect you to pay them. My kitchen sink has been backing up to the point of flooding with extremely foul smells ( like feces or mildew)since November and the only thing maintenance has done about it was place a sun pump with a hose in my unit that pumps the foul water to my bathtub. So I'm spending tons of money on bleach to maintain the hygiene of my tubs. The smell and water is attracting mice and all the property has done was plug the hole, but has contacted me countless time about rent . I have called the health department. SAVE YOUR MONEY AND YOURSELF THE TROUBLE DONT MOVE HERE!
Many people moved here because they ignored the ratings and reviews on here, thinking it would be better. I did, and I'm regretting it now. The only good thing about this apartment complex perhaps is that it's located closer to many places of interest, and the rooms are spacious. Apart from that, their services are worse! There's poor security, poor hygiene, poor response to service requests, and the lists go on... Do not ignore these reviews! For example, I requested a washer/ dryer repair service several months ago, and there's been no attention, even though I'm being charged for those services.
Roach infested, garbage everywhere, crazy neighbors who hit their dogs, leasing office thats rude and condescending to tenants , can’t even hang a wreath or door decorations without them being stolen. People driving cars on the side walks Save yourself the trouble and find something else. Can’t do much worse.
Went on a tour for these apartments last Tuesday. Staff in the leasing center were very friendly and accommodating. Josephine took me on a tour of a 2 bedroom apartment. She was knowledgeable about the complex & was very helpful in answering all my questions & concerns. Will be back to look at some other units soon!
Explore More
Nearby Places
View Place
ALDI
View Place
Shadowland
View Place
Taste of Europe
View Place
Firstfield Shopping Center
View Place
Frekko Primary Care
View Place
Metropolitan Grove Station
View Place
Gaithersburg CARES Hub
View Place
Giant Food
View Place
Diamond Square
View Place
Silk Road Choyhona
You may also like
Similar Places
View Place
41 Park
View Place
40 Park Avenue
View Place
Seven Park Avenue Associates
View Place
Edgecombe Parc
View Place
95 Wall
View Place
75 Wall Condominium Residences
View Place
Madison Square Apt Inc
View Place
Madison Park Tower
View Place
10 Madison Square West
View Place