Mississauga Animal Services

I adopted Bella here in September and I had the smoothest adoption process. At the time, I was living with a roommate who had a cat. the staff provided me with information, assurance, and suggested I bring my roommate in to meet the cat I’d adopt prior to. Initially I went in for another cat, however after hearing Bella’s story and meeting her it was evident this cat chose me, I was also looking for an adult cat as well and Bella is 5 which was perfect. She did have a “pet whisperer needed” addition to her adoption profile and only having dog experience prior and never having a cat, I felt so strongly about this cat I decided we’d learn, grow, and become comfortable with one another together. I have since moved across the Country with Bella and although it took some time for her to show her personality at first and get comfortable around me, shes absolutely thriving and the sweetest most loving food driven cat.
If you have the opportunity to adopt, I highly suggest it because it truly is a blessing to provide an animal that will give you unconditional love a home. I’ve had an amazing experience here and the staff are wonderful and very informative. :)

My fiancé and I are so grateful to have had the opportunity to adopt this wonderful little kitten and welcome her into our family. Thank you to Mississauga Animals Services. We had a great experience with them and hope to adopt again in the future☺️

I would like to express my profound gratitude to the team at Mississauga Animal Services, particularly to the supervisor and staff member Samantha, for their professional and caring handling of my recent issue in the postal code L5M 0G9. My dog was unfortunately attacked by another dog, a distressing and worrying incident.
Their response was quick and effective, showing great concern and understanding for the situation. I am immensely grateful for the support and comfort they provided to me and my dog under these difficult circumstances.
I feel relieved and confident being under your care. Your prompt response and attention to every detail had a positive impact on my experience. I would like to extend my sincere thanks and appreciation for your efforts and exceptional service.
This experience stands as a testament to the importance of your service to me and the local community and I am sure that such a level of service will be a source of pride for the management and the municipality. My utmost respect and appreciation to all of you.

Staff are so kind. If you're looking to adopt an animal this is the place.

Recently adopted a cat from this location. The senior volunteer who helped me was a very cheery and helpful woman who just loved cats. The morning staff were fantastic and fun to chat with -- they gave me a little grab bag of goodies to take home with the cat (toys, food, info) and let me borrow a carrier for my big chonker, as she was too heavy for the cardboard case.

There were so many lovely cats in the shelter. Two of which were very aggressive towards other kitties, but very nice cats when on their own. It made me think that a small curtain was needed for over the cat cages so that the aggressive kitties can roam in the room without being reactive to those in the cages. I wanted to take them all home!

FYI to visitors. Even though shelter is open until 6pm, staff did not let me adopt or visit animals after 5:15pm as they "put them to bed". So if wanting a visit or adopt, go earlier in the day or be warned: you will be met by a grumpy staff member who will just want you to go away and to come back another day. Maybe that particular staff member was having a bad day? Regardless her attitude almost made us reconsider the adoption but I'm glad we did not. A simple shift in attitude is probably required if working a customer service desk. A positive greeting goes a long way even if you have to say no!

My experience adopting Clover was nothing but amazing. My partner and I first met her a little over a week prior where the amazing volunteers guided and introduced us to the cats in a way that made us feel both at home (weirdly enough) and confident to adopt from this location. Well, Clover here stole our hearts and we knew she was the one. After a week of preparing it seemed that luck (perhaps a four-leaf clover) was on our side as she was still there. This love bug was instantly curious to explore within 10 minutes of arriving home and has been nothing but a sweetheart so far, adjusting faster than ever expected. Her vet appointment is coming up but I have no concerns. The woman who helped me with the adoption process walked me through every step and made sure I had and knew what I needed. I can't understand how someone could dump this sweet girl, but it's their loss as she is ours to spoil now. Thanks for everything Animal Services!

I love that they let people get to know each cat. Initially we went for a male cat we saw online, also a lovely one but after meeting all of the cats we fell in love with Noëlle (previously known as Diane) and adopted her instantly yesterday and we are so happy! We went in and got to know all the cats and told them about us and the type of place we have and Noëlle was the best fit for us. We instantly bonded and she’s so excited to have found her home. It’s been a day and she’s still walking around wagging her tail and purring. She’s very curious and is still exploring her new home. She’s already found some spots she likes. She’s eating well and she runs when she hears the treats bag 😁 such a lovely cat! I’m a beginner and my partner has tons of experience abs I couldn’t have wished for a better fit. Thank you so much Mississauga Animal Services for taking care of her and introducing us and explaining everything so patiently with us 💖

We came across MAS after searching long and hard and being turn down by so many shelters for so many reasons plus the fact that the world just got out of a pandemic doesn’t make the adoption process at other shelters better because of social distancing (you cannot meet the pet in person). That was not the case with MAS.

- The facilities are clean and the animals are well taken care of.

- As soon as you book an appointment the posting will be taken down to make sure that the animal is reserved for you and you only. They will allow you to spend 1 hour with the animal and fill in the adoption paper after if you’re ready.

- The ladies who work there are so patient and have a great understanding of each animal’s temperament and will advise you really throughout when it comes to the final decision.
They really do have the animals best interests at heart. In my case, i came for one cat but then i wasn’t sure if i could take another one home too. And they explain to me very throughout why it wouldnt be the best for either of them to stay together under the same roof. They also encourage me to take time to think about it and “never adopt out of guilt”. I have so much respect for them for saying that.

Attached are some pictures of Ross (now Dave) 3 weeks after we brought him home. He is such an amazing cat and bring us so much joy.

I would like to thank the staffs for doing what they are doing and being such amazing protector and advocate.

From Ross and Harper :)