Longtime supermarket chain carrying brand-name & house-label groceries, plus a deli, bakery & more.
At a glance
#5 of 12 Grocery stores in Fremont #5 of 10 Supermarkets in FremontLocalGuideWorld score: 4.10
Rating breakdown
-
5 ★47%
-
4 ★30%
-
3 ★11%
-
2 ★5%
-
1 ★7%
Quick facts
- What is the rating of Safeway?
- Safeway is rated 4.1 out of 5 based on 1,385 reviews.
- How does Safeway rank in Fremont?
- Safeway is #5 of 12 Grocery stores in Fremont by LocalGuideWorld score (rating weighted by number of reviews).
- Where is Safeway located?
- 46848 Mission Blvd, Fremont, CA 94539 — 8.3 km from the center of Fremont.
- How can I contact Safeway?
- Phone: (510) 497-1003 · Website: local.safeway.com
I don't like being forced to use register in the liquor dept if I don't want to use self checkout.. Not cool for members if AA. 3 days in a row now. Just plain thoughtless of Safeway or is it specifically the management ?
On my way home today, I went to this store just to get milk and iced tea after work.
Only the self check out and wine section cashiers were opened at that time, this incident around 5:30 pm. So, I was waiting at the shelf checkout to get my turn, it’s a long line at the shelf check out.
I saw a guy is going to open another cashier, his name is Carlos, he called his friends which they are in front of me (2 guys) so I followed behind them. Then, while he scanned the items for his buddies he told me “ Mam, I am closed” I didn’t say anything just go back to my line in the shelf check out. Then, I heard Carlos called another girl way behind me to go to his stand so he can help her, which according to him, she is buying the gift card, and I came to Carlos and asked him, you just said to me that you are closed and why you are helping her?
I was so furious for this kind of behavior.
I walked to the customer service to complaint to the store manager and no one is there, waiting and waiting. And, I saw Carlos open for other customers. Another female cashier told me that the store manager left and she is another manager that can run my items, I am already not happy with the whole situation and just want to go home and file complain to Safeway Corporation.
I expect a better customer service from Safeway, I understand for 1 time if Carlos wants to help his buddies, but not for the 2nd time and he opened for the 3rd time.
Only the self check out and wine section cashiers were opened at that time, this incident around 5:30 pm. So, I was waiting at the shelf checkout to get my turn, it’s a long line at the shelf check out.
I saw a guy is going to open another cashier, his name is Carlos, he called his friends which they are in front of me (2 guys) so I followed behind them. Then, while he scanned the items for his buddies he told me “ Mam, I am closed” I didn’t say anything just go back to my line in the shelf check out. Then, I heard Carlos called another girl way behind me to go to his stand so he can help her, which according to him, she is buying the gift card, and I came to Carlos and asked him, you just said to me that you are closed and why you are helping her?
I was so furious for this kind of behavior.
I walked to the customer service to complaint to the store manager and no one is there, waiting and waiting. And, I saw Carlos open for other customers. Another female cashier told me that the store manager left and she is another manager that can run my items, I am already not happy with the whole situation and just want to go home and file complain to Safeway Corporation.
I expect a better customer service from Safeway, I understand for 1 time if Carlos wants to help his buddies, but not for the 2nd time and he opened for the 3rd time.
I only come to this Safeway occasionally, however whenever I come , the staff members are super friendly and helpful. At meat department, Ivan's kindness makes me feel like a local butcher, and Gregory too, both of them proudly present Safeway's great customer care and services. Highly recommended.
Sat June 11 2023
02:42 p.m.
well stocked, clean store.
be careful in parking lot . some unsafe drivers.
02:42 p.m.
well stocked, clean store.
be careful in parking lot . some unsafe drivers.
I was here to purchase some flowers. And the experience was short and sweet. The store has a very clean and fresh feel. I bought two bouquets of flowers and paid for them and the service was great. I really like to go to Safeway as things are very organized at these stores.
Staff doesn't keep the carts at all. Carts will be stacked in the parking lot only. Customers only have to go and get the carts. Very pathetic service from Safeway staff.
Clean and organized. Billing queue will be more in peak hours. Still the billing counters will not be attended by staff. Only one will be open.
They don't open self checkout around 10pm and only one billing counter will be open. We see big queue at night and still they don't open more billing counter or self checkout counters.
Opening more Billing counters in peak hours would help and also whenever you see many people waiting in the queue for billing they need to open either self check out or more billing counters.
Water filters aren't working and stopped working while I was refilling. Now there is a machine outside the building and not very convenient to get it refilled.
Clean and organized. Billing queue will be more in peak hours. Still the billing counters will not be attended by staff. Only one will be open.
They don't open self checkout around 10pm and only one billing counter will be open. We see big queue at night and still they don't open more billing counter or self checkout counters.
Opening more Billing counters in peak hours would help and also whenever you see many people waiting in the queue for billing they need to open either self check out or more billing counters.
Water filters aren't working and stopped working while I was refilling. Now there is a machine outside the building and not very convenient to get it refilled.
Explore More
Nearby Places
View Place
Starbucks
View Place
Teaspoon
View Place
Chaat House fremont
View Place
99 Ranch Market
View Place
Happy Lemon
View Place
Mission Market
View Place
Osaka Marketplace
View Place
168 Market
View Place
Tea Island
View Place
Cha Express
You may also like
Similar Places
View Place
Tarallucci e Vino Upper West Side
View Place
The PanCake Bakery
View Place
Stockholm Inn
View Place
Youngs Farm
View Place
Comparetto Bakery
View Place
Fulton Stall Market
View Place
Foodtown of Crown Heights
View Place
Dessert Gallery Bakery & Cafe
View Place
Magnolia Bakery - Rockefeller Center
View Place
Istanbul Food Pazar
Related Places
Grocery stores in Fremont
Grocery stores in United States
Supermarkets in Fremont
Supermarkets in United States
Bakeries in Fremont
Bakeries in United States
Grocery delivery services in Fremont
Grocery delivery services in United States
Delis in Fremont
Delis in United States
Organic food stores in Fremont
Organic food stores in United States
Butcher shops in Fremont
Butcher shops in United States
Produce markets in Fremont
Produce markets in United States
E-commerce services in Fremont
E-commerce services in United States
Florists in Fremont
Florists in United States