Ace Hotel Toronto

* Review for the lobby bar.
DRINKS:
• Cadette: totally disappointed with this one. Zero flavor of coconut or lychee or whatever. Taste like water with a hint of vodka.

SERVICE: I was being ignored couple of times as they saw me calling them but seems like they're busy. They have a weird policy of no laptop after 6 so I'll not go back to this place to work anymore.

VIBE: very nice architecture but music is really loud, like late night bar or club music. It completely destroyed the upscale and elegant vibe the architecture created.

OUR STAY
Rooms are stunning, restaurant and roof top bar are great. Worth the price for the aesthetics and walkability to King Street.

BLOCKING OFF ROOMS FOR OUR WEDDING
We blocked 10 rooms at this hotel for our wedding. The experience with the specific staff member we spoke to was mostly us trying to get information to no response.

When we first inquired about the wedding block, we asked about taking photos in the hotel on our wedding day. It was one of the major reasons why we wanted to book this hotel as the architecture is beautiful, so we made it a top priority to confirm that we were able to do that. We were told yes, we would just need a press release.

Only after signing the formal agreement to block off all these rooms were we told that we would not be allowed to take photos on the hotel property other than in our hotel rooms. It was extremely disappointing.

As far as we're aware the person we originally spoke to, that was almost no help, has since left. The staff we had contact with after were a great help in preparing for the many guests that ended up staying in our block.

Amazing staff, especially front desk! Loved the location, short walks to queen & king st and lots of restaurants around. Room is smaller than others for similar price but with the lobby cafe/bar, roof top bar, and restaurant attached to the hotel it makes it worth it.

Loved everything about this place. Not only it s a new interesting architectural building but the atmosphere is very friendly. They allowed me to check in earlier with my 3 kids into the double room (idea for family of 4). The roof top offers a very cool view on the city and the CN tower. The breakfast was great. Location is trendy : few minutes only from Graffiti Alley and Queen street west. Nice places to eat out around. Really loved it and my kids too !

The hotel staff are amazing and very welcoming. The vibe is also very cool and retro. The bed was a little to hard for my sake but my wife didn’t mind it. The room can get pitch dark which is nice. Location of the hotel is very ideal and is in the middle of everything.

I visited the hotel lobby bar with a friend. I found the drinks/service/atmosphere was really nice but I'm knocking a star off for the cucumber salad. It wasn't for me, and could have done with a smaller portion and less nuts in the salad.

Otherwise the Ace is a central-west end gem if you're looking for a quiet but swanky drink. I'd love to come back at night.

Very neat space! The hotel itself is quite nice and modern on the inside. Would have to do a staycation there one day and enjoy some cocktails in the lobby bar one day.

The rooftop itself had an inside and an outside portion. The inside was very nice - Airy and sunny with great tall windows.

The outside portion was nice, but had a really high and deep railing that actually made it hard to enjoy the views.

Waitress and service was great. They were able to accurate create a cocktail based on some very loose requirements lol

Atmosphere was nice and the people were generally nice.

Came here for a corporate event during the day. As we arrived, people paused for a minute to take in the lobby. It’s gorgeous. Event staff were wonderfully attentive. The food was great. After work I met a friend for drinks and snacks in the lobby bar. Friendly and attentive service again. Checked out the private dining room upstairs. The rooftop bar was closed for a private event, would love to check it out another time.