One of the world's oldest sites of continuous aviation hosting international & domestic flights.
At a glance
Rating breakdown
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5 ★44%
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4 ★26%
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3 ★12%
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2 ★6%
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1 ★13%
Quick facts
- What is the rating of Milan Malpensa Airport?
- Milan Malpensa Airport is rated 3.8 out of 5 based on 51,648 reviews.
- Where is Milan Malpensa Airport located?
- 21010 Ferno, Province of Varese, Italy
- How can I contact Milan Malpensa Airport?
- Phone: +39 02 232323 · Website: milanomalpensa-airport.com
Why? Why so slow? Unprofessional staff, rude people, can’t speak English! You wait like at least 2 hours for the passport check. Maybe even 3 hours. Guess what!? Our luggage was already out. Together with hundreds of other luggages. And just went to find ours. I am from Uzbekistan and Tashkent International Airport has faster passport check. Come on, this is Italy! Milano!
probably the worst airport experience I’ve ever had. We landed at 14:10 but the line at the passport control for foreign passports took 3 hours long. The staff did not come up with anything to fix this nightmare. The counters are not enough to handle thousands of passengers. The lines are all mixed together with everyone trying to cut the lines. We had to pay a late penalty fee to our driver for having him wait for 3 hours, which costs 120 euro from the original rental fee which is 130 euro. Also, the bathrooms stink with piss.
Such a shocking scene for a big city in developed country. I’m from Thailand and our airport has far better facilities and service. This airport sucks.
Such a shocking scene for a big city in developed country. I’m from Thailand and our airport has far better facilities and service. This airport sucks.
A meandering airport, split into all directions. At the entrance there are low ceilings that feel claustrophobic, but in the terminal it gets better. There are places to eat, a bit expensive. There is a rush to gates as they are only announced 20 mins prior, and for international you still have customs to go through so keep any eye on the listings.
Both terminal 1 & 2 are decent terminals. There is a free shuttle service service between the two, with a bus running every 15 minutes.
The T1 bus stop is across from the Sheraton hotel, and the T2 is across from the very end of the departure building.
Security was good when I was there. In T1 you can leave all electrical devices and liquids in your bag.
Terminal 1 had some beautiful art on display when I was there, so I've shared some photos.
The T1 bus stop is across from the Sheraton hotel, and the T2 is across from the very end of the departure building.
Security was good when I was there. In T1 you can leave all electrical devices and liquids in your bag.
Terminal 1 had some beautiful art on display when I was there, so I've shared some photos.
MXP Airport was a pleasant surprise. Once past security, there were a ton of shopping and eating options available. The airport was larger than I anticipated. Passport control moved fairly efficiently and officers were nice.
Malpensa Airport has two passenger terminals and they are connected by airport shuttle buses and trains.
Malpensa Airport additionally provides free shuttles connecting Terminal 2 to Terminal 1.
But, Can you provide us a squat WC??
When I was there, there was not a squat WC, just sitting WC
Malpensa Airport additionally provides free shuttles connecting Terminal 2 to Terminal 1.
But, Can you provide us a squat WC??
When I was there, there was not a squat WC, just sitting WC
Avoid if possible. Waited at checkin counter 6 for 2.5 hours with 2 kids. Lady behind counter was taking 10 mins per person to print a boarding pass and label luggage. Also after security departure gate info is behind seating area...who designed this????
Like this airport as its very easy to navigate around. Accessible by train, bus or taxi. Lots of shops and places to eat, and not all chain brands. Enjoyed some focaccia and a beer. Number of vending machines also available.
Big busy airport.
The staff are really trying to give a happy vibe to all they do.
It is the nicest airport that I have been to in a long time.
Keep up the good work!
The staff are really trying to give a happy vibe to all they do.
It is the nicest airport that I have been to in a long time.
Keep up the good work!
What a terrible airport experience. I had a connecting flight from Dubai and was stuck in such a horrendous line. Had to go through security over 3x ....unbelievable. why in a world is there so much security & passport control...especially for a connecting flight...Such nonsense. Couldn't and didn't have any time to enjoy anything in the airport after being stuck on lines for over an hour with my small layover. They need to change things here....so upset. So if you have a connecting flight here ... especially going to NY, USA....be aware... you might miss it if it's an hour layover or something...
Ps: the bathrooms.... not enough stalls, not clean or maintained... another unnecessary line & wait for no particular reason ...
Thank G'd I made it right in time for last of boarding... beyond disappointed
Ps: the bathrooms.... not enough stalls, not clean or maintained... another unnecessary line & wait for no particular reason ...
Thank G'd I made it right in time for last of boarding... beyond disappointed
Overall not a bad experience. It’s a small international airport compared to others in the world, yet it does the job very well. Sometimes having less means more. Easy to move around the gates, lots of food options and shops are also great.
For US/Israel flights you need to follow a separate flow.
I would like to see more improvements on the public bathrooms and in the overall appearance, seems a bit too old.
For US/Israel flights you need to follow a separate flow.
I would like to see more improvements on the public bathrooms and in the overall appearance, seems a bit too old.
Great airport. I was scared about the comodities because my previous experience in Bergamo (The most horrendous airport of Italy at least).
But I have to say that the place is clean, you have places to charge the phone, clean and comfortable bathrooms and nice personal. Machines with food, water and soda cans at good prices.
No racism whatsoever as some of the reviewers said (Un hombre de 40 años hablando de que lo pararon por que son racistas, claramente sufrio meningitis de chico).
Good job to everyone and specially to the peple that makes this place an "Ill be back" place and not in the terminator meaning.
Cheers!
But I have to say that the place is clean, you have places to charge the phone, clean and comfortable bathrooms and nice personal. Machines with food, water and soda cans at good prices.
No racism whatsoever as some of the reviewers said (Un hombre de 40 años hablando de que lo pararon por que son racistas, claramente sufrio meningitis de chico).
Good job to everyone and specially to the peple that makes this place an "Ill be back" place and not in the terminator meaning.
Cheers!
Malpensa Airport is the biggest Milan’s airport. Well connected to the city by train, even if it takes around 45 minutes to arrive here. Well organized, quite clean and lots of stores and restaurants, all these makes Malpensa a very convenient airport. Take enough time to arrive at the gates because the distances are pretty long. Also, many lounges are inside the T1 which is also the most transited terminal. There are a few smoking places also.
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