Urban Outfitters

Nice but overpriced clothes and lack of staff. I saw some stains on some of the clothes I was about to buy.

Nice store, good clothes, Tina was nice!

Very sweet personal especially Maria, Geri, Tina.

As an American, I can tell you sure: the merchandise in this store sucks. Waaaaay worse than in the USA urban outfitters

The discount section of this shop is a thief's paradise, and I've had it happen to me twice now! She tried to steal my phone and I caught her, then I kept an eye on her and she came threatening me with arrogance when she realised she couldn't steal anything! This shop needs to have better security!

Really rude member of staff. I don’t ever write reviews as I don’t like to complain but I came into the store looking at the sale and asked one female if she could please tell me where the Chang ring rooms were. She turned round to me with the most aggressive face and said hi how is your day, implying I had asked rudely where the changing rooms were in a rude way. She then pointed at the changing rooms and rolled her eyes at me. I was in so much shock didn’t even buy the top.

Urban Outfitters in Barcelona is a trendy and stylish store that offers a unique selection of clothing and accessories. The store is well-organized and has a cool and urban atmosphere, making it a great shopping destination. Their prices are a bit higher than average but the quality of their products is impressive.

Two months ago I was in Barcelona and bought two books from this store.
There was an offer, which said that the second book would be half priced but the cashier didn’t remember to put the discount. I payed but realized that is it the wrong price and told her immediately. She wanted to correct it and asked for my Card again, a colleague even came to help her cause she didn’t know how to do it. I thought I would be reimbursed, instead I was double charged. When I s my app that I wasn’t reimbursed but double charged I went back to the store to show one of the cashier, who had helped the other girl, that forgot to put the discount. She told me that I would be reimbursed for sure but it would take up to 3 days. She also told me, that in case I don’t get reimbursed I could ask in a German store to be reimbursed. It’s been over a month now and I’ve still not gotten my money back.
I’ve called numerous times, the number doesn’t go through and nobody ever picks up. I sent a dm on Instagram, no reply. I ended up calling a store here in Germany to ask for help. They fowarded my mail but nobody got back me. I contacted customer service to ask for help, they said they couldn’t help me and even refuse to provide an E-Mail or number from store. They said I should go back to store in Barcelona. I’ll gladly do that, if they pay my flight ticket.
I’m really tired of running after my money. I’m never buying at that store again, this is just beyond disrespectful. They give out false information, they are not reachable and incompetent as well.