Koalakidz Indoor Playground

This place is absolutely filthy. Stay away. The washrooms also smell like urine and poo and the smell travels throughout half the playground. Jungle Land just down the street is way better

We were there for a friend's baby's first birthday and there is definitely no next time even as guests. The facility is very dirty, the staff according to our friend was not punctual so everything was delayed and the family washroom was a surprise, not for the good.

I just had my son's birthday party here, and was extremely disappointed with my overall experience. I would not recommend for a party.

They were late to open up the doors which is completely unacceptable. We had booked our party for 10 am but the staff did not show up to open the doors until 10:05 am, leaving us no time to set up. The person working had said management didn't contact them until that morning. I had asked in my earlier communications how early I could arrive to set up and they had told me 20 min before the party started. No one wants to rush to get situated or have their guests waiting for the place to open.

There was a problem with the pizza order, so staff had to drive out and get the pizza themselves, making lunch late. Their PA system wasn't working so no announcements were made for the party to call for pizza/cake, like other places. And I found it wasn't the cleanest facility and was fairly old. Super disappointing.

We celebrated my son's birthday here. We absolutely loved it!!!! It was the perfect place to host our son's birthday. It was clean and the staff are beyond amazing. They are so accomodating and very helpful with helping us set up and even during the party. They gave us recommendations on how to setup so everything runs smoothtly! All the kids and even adults had so much fun! The slides were the highlight of the party with the kids and adults! I will definitely be hosting more parties here in the future!! The best place to host a child's birthday! You won't regret it!

One of my friend and I took our kids to Koalakidz and it was super fun couple of hours for the kids! The facility is spacious, clean, and well-maintained, with plenty of seating for us parents to relax while the kids play.

My kids loved the slides, mini soccer and mini basketball but there were plenty of other things to do like tunnels to play hide and seek, ride and slide, and electronic games. The setup was colorful and there were plenty of interactive elements for the kids to blow off steam and have fun at the same time.

The staff at Koalakidz were wonderful. They were friendly, attentive, and clearly committed to ensuring that all of the kids were having a safe and enjoyable time. I appreciated the fact that they were always keeping an eye on the play areas and cleaning up any spills or messes promptly.

Overall, I would highly recommend Koalakidz indoor playground to anyone looking for a fun and engaging place to take their kids. The combination of great facilities, good play equipment, and helpful staff make it a fun destination for families in the GTA. We will definitely be back!

We held a birthday party here for our daughter, they had a blast on the slides & the trampoline . They also had access to 6 multiple colossal slides,Mini basketball sets and many Electronic games. All the kids had a great time over there .
It seemed to be a family owned business , it was clean - the washrooms were surprising very clean as well , it was very fair priced too. What I like the most is that it is not as large as other typical place places the party rooms are on the side and the entire play zone is in one area in the centre of the room which makes it easy to spot your group/child . The staff were great, friendly and professional . I recommend this place

I went with my daughter who is 13 months old and I felt like this space wasn’t the best for her. There was only a small area for toddlers and there was no actual space for parents to sit, other than a few chair left lined up around some areas. There were 2 ladies at the front desk who were not helpful or welcoming. Overall, the space seemed very hectic and unorganized.

It started on an upsetting note, we arrived for a birthday party with the kids in an amazing mood, they tried playing with the toy machines at the front that uses twonies to dispense toys, we put in twonies twice and the machines didn't dispense the toys. How disappointing!
When I asked the front desk girl for help, she was snarky "There's nothing I can do about it"
At least be nice and send out the same message in a pleasant way.
Why even deceive kids and parents with machines that are not working?
Post a notice so people will lose their monies for nothing.
On the whole, they had some fun later but I detest that treatment / lousy service at the reception!
I'll definitely not bring my kids here knowing the machines won't dispense toys after they put in money.