At a glance
#32 of 47 Clothing stores in BostonLocalGuideWorld score: 4.18
Rating breakdown
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5 ★58%
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4 ★17%
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3 ★0%
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2 ★0%
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1 ★25%
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Quick facts
- What is the rating of Loro Piana?
- Loro Piana is rated 3.8 out of 5 based on 12 reviews.
- How does Loro Piana rank in Boston?
- Loro Piana is #32 of 47 Clothing stores in Boston by LocalGuideWorld score (rating weighted by number of reviews).
- Where is Loro Piana located?
- 43 Newbury St, Boston, MA 02116, United States — 0.1 km from the center of Boston.
- How can I contact Loro Piana?
- Phone: +1 646-236-4999 · Website: loropiana.com
Just walked into this location while walking around Newbury street. My dad was wearing a pair of your sneakers, yet not one of the 4-5 associates on the floor could bother to look up and ask us if we even needed anything. When I brought this to the associates attention they literally stared at me, and said nothing. We've spent a great deal of money at your store. The customer service at this store is a joke and so are the sales associates. Do better.
The lady kept bringing me the wrong shoes while keeping me waiting for very very long time (no one was at the store except me),, at the end she pretended that she ordered my request and that it will arrive within 3 days. I kept waiting for the message but nothing happened. I called and they said i will receive a message, 3 weeks later nothing received ( obviously nothing ordered).. Very very unprofessional, not coming to this store again.
The lady at the store almost ignored us after seeing apparently a customer of her and they started chatting and sharing their new whatsapp numbers with one another while we wait for her to come back to us even though we came earlier than them. The customer even told her its fine to show is first what we asked for but she said its okay i will show u too. She then continued to service her without really attending to us. We left without her evening noticing !!!
I had a wonderful experience at the store. The team went above and beyond. I was extremely happy with my purchases.
Purchased a pair of comfortable gloves. Sonia helped me find matching beanie and scarf, appreciate the help!
PG helped me find something I really love. Professional and attentive!
Quite and comfortable store. One of my favorite.
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