Boots (101-103 Princes St), Edinburgh: Photos, Reviews & Location

At a glance

#15 of 24 Gift shops in Edinburgh

LocalGuideWorld score: 4.30

0.5 km from the center of Edinburgh

Rating breakdown

5 ★53%
4 ★30%
3 ★12%
2 ★2%
1 ★3%

101-103 Princes St, Edinburgh EH2 3AA, United Kingdom

boots.com

+44 131 225 8331

Quick facts

What is the rating of Boots?: Boots is rated 4.3 out of 5 based on 1,873 reviews.
How does Boots rank in Edinburgh?: Boots is #15 of 24 Gift shops in Edinburgh by LocalGuideWorld score (rating weighted by number of reviews).
Where is Boots located?: 101-103 Princes St, Edinburgh EH2 3AA, United Kingdom — 0.5 km from the center of Edinburgh.
How can I contact Boots?: Phone: +44 131 225 8331 · Website: boots.com

Disrespectful stocking clerk rudely asked my friend who sat on one of the chairs briefly if he was getting his eyebrows done with a very condescending and rude tone. Is that how you treat your customers? If you don’t like your job, maybe quit instead of spreading misery? We were too polite to escalate the issue but felt bad for the boy’s next victim(s). Other reviewers seem to have encountered this same employee. Embarrassing behavior.

Ida Svendsen 2024 Jun 08

Really helpful staff that helped my friend during a small medical emergency. Very nice and understanding.

Andrea Rullo 2024 May 08

I would like to thank Carmen and Morgan for their outstanding service today. Despite being busy, they really went above and beyond to help me and could not have been more kind. They are a credit to this Boots shop.

Robert Chang-Chih Chou 2024 Apr 15

The best Boots ever. The shop assistants are very knowledgeable and advise right products for me. She even checked promotion price range for me. Superb!

Aiste Gu 2024 Mar 18

Had enquiry about my refund that wasn't properly processed, dealt with it online and was told to come back to the store where refund was processed. Manager didn't even bother to say Hello or advise me of the process/apologies, told me that I should have receive e-gift card via email. Advised him again that Boots Customer Care told me to come back to the store. Eventually he processed it and gave me physical Boots gift card and told me that he can place an order for me again as this card only works in store and not online which is not right as gift card worked online and I was able to receive cash backfor the order.

James Gilmour 2024 Mar 11

Fantastic service on Saturday Morning, 9/3/24 by Pharmacy staff. Busy busy but they were full of smiles and general chat. Thank you !☺️

Brandon Hamer 2024 Feb 17

No aftershave samples to test: all locked away and i don't like shopping with an attendant breathing down my neck. Also too hot, so i just left.

Vincent Van Gogh 2021 Jun 29

We
Couldn't find what we needed and as we were walking out the door... a pigeon was trying to walk in the automatic door.
The staff had a box ready as they were thinking of the pigeon. The staff had gloves, picked up the pigeon, put it into the box and asked if we would bring across the street to Princes Street Gardens. We did. We also called in the animal brigade. Rspca?? Can't remember my wife called. They came and saved the pigeon.

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Boots

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