Key Food Supermarkets

They should be reported. They accept WIC but they make sure you can't use it to get fresh produce. Because they repackage everything.

They have a good variety of food; for NYC standards it’s a pretty big store. I appreciate that they do an ice cream sale each week. If you are flexible about what brand you eat, there’s always something. The fruits and vegetables are fresh.

Racist supermarket. Although most staff is Hispanic. They discriminate against non whites. They walk around like gangs. I feel threatened every time I go in there. They like to surround people.

As an Afro Latina who recently moved to the neighborhood, I was eager to explore the local Key Food store with my son. Hoping for a welcoming shopping experience in our new community. Unfortunately, our visit was anything but pleasant.

While walking through the aisles, an employee who was restocking shelves accidentally pushed me. The lack of an apology was startling enough, but what followed was even more disconcerting. This individual immediately began instructing other employees to watch us closely, insinuating that we might attempt to steal something. This assumption, made without any provocation, was not only humiliating but also tinged with a discomforting layer of suspicion that I cannot help but feel was influenced by our appearance.

The behavior of the staff was not just unprofessional; it was personally distressing. Creating a hostile and unwelcoming environment, especially based on unfounded suspicions, is unacceptable in any setting, more so in a neighborhood grocery store that should serve as a cornerstone for community interactions.

This incident has left me deeply disappointed and questioning the management practices of this Key Food location. It's evident that there is a significant need for improvement in employee training, focusing on customer service and perhaps more critically, on diversity and sensitivity training.

I share this review in the hope that it serves as constructive feedback for the store's management. A change in how employees interact with all customers, ensuring respect and a welcoming atmosphere, is imperative. Until then, my family and I will be seeking other, more inclusive places to shop, and I encourage others who value respectful and dignified treatment to consider doing the same.

I called before posting this review, however I was hung up on by a woman she said the “ manager “Kevin was busy “ there for I felt the compelled need to post this post.

Very good.
Also, use the slip from bottles and cans as a coupon for food shopping.

Great neighborhood supermarket with an impressive selection of fresh, well-tended produce, basic grocery and household products, and even specialty items like Bob's Red Mill flours and grains. Weekly sales are terrific, with deep discounts on such staples as butter and laundry detergent (the weekly flyer is available in the store as well as online); and the hardworking staff are unfailingly gracious and helpful.

It is convenient to have Key Food in our neighborhood. I was able to find some vegetables that the kids like in this store. I plan to shop more often there to discover what more they are offering.

I gave this five stars based on how convenient it is to me. I don’t mind crowned store or certain selections as long as I can have fresh produces and milk within minutes from my home door to door. I know how to pick fresh meat, so I will buy or not buy based on my judgement of the meat. However, I usually shop for fresh vegetables because we prefer a plant-based diet (and I don’t want to drag sweet potatoes for blocks away from home, nor do I like to send my sweet athlete husband to drag those potatoes).

I found the staff very friendly, which is always nice.

This was hands down my worst grocery shopping experience in the city. The aisles are hardly wide enough to fit the grocery carts they provide. And at 6pm on a Friday, the store was cluttered with crates of supplies to restock the shelves... Most stores decide to do this late at night, but I guess rush hour works just as well?