Burntwood Tavern

We visited this restaurant on 6/12/24 at 2 pm. Our server was excellent. The food was reasonably priced and good. The dark wood and open space made for an enjoyable experience.

I was here last Saturday, 6/8/24, to attend a bridal shower. I thought the private dining area was a nice space for the event & the food was good too. My issue was w/ the staff who did not seem to appreciate that this event brought in over 30 guests to this establishment. Once the event started the server assigned to the bridal shower seemed to disappear. The guests had to wait to order their beverages & also to have the food replenished as it was being served buffet style. I'd also like to mention that I have been to Burntwood Tavern twice before for 2 other events... the first time was for a baby shower & the second time was for a birthday brunch & the organizers for both of these events experienced the exact same issue w/ the staff. Lastly, I noticed in all cases the restaurant itself was not particularly busy either... perhaps better training would solve this issue when working w/ private parties.

I stopped by here to visit friends at dinner. It was not too crowded, I’m guessing due to an isolated location? Burntwood is always s good choice. I had not been to this location prior. The waiting was good, meals were promptly prepared, and as usual were tasty. We all left satisfied. Portions were more than adequate.
The atmosphere was clean and accommodating. Stop by this location. I’m sure you will be pleased.

I have been to other Burntwood locations and have always enjoyed their food and atmosphere, but this location was a big disappointment on a Saturday evening for dinner! It was not busy, maybe 3 tables and 8 people at the bar. We stood waiting to be seated for 5 minutes, when finally the bartender came over to seat us and said he didn't know where his hostess was at, that should have been a sign to leave then. I ordered a cheeseburger, cooked medium, with parmigiana truffle fries. What I received was a burger cooked well done and regular fries. When he brought the food out, I reminded him that I ordered the parmigiana truffle fries, and he returned with a side plate of fries with sprinkled parmigiana cheese. When I cut my burger in half, it was well done, and when I told the waiter, he looked at it and said well I put down medium... and then simply walked away. Never once asked if I wanted it cooked correctly. Never saw the waiter again until we were getting ready to leave. Never asked it we wanted refills on drinks. Instead, it sounded like they were in the back laughing and having a good old time, and we were just an inconvenience. Service like that, I would never return to this location and would recommend others to avoid this location as well!

Just had a private party. Our waitress Destiny was very attentive and consistently kind. Justin did an awesome job putting the room together with much care. And Derrick whom I only spoke with over the phone scheduled the event. He was always kind and addressed my concerns as I prepared for the event. They all were very accommodating. I will do future events here again. Food was good served in great time.

👍 to the team thank you everyone enjoyed themselves.

Everything was over the top, and top notch! Shrimp tacos and fire shrimp, omg, get Both and combine!!! Burgers are on point

Excellent food, atmosphere and service. Will definitely go again. Will need to try the Bloody Mary bar the next time.

Popular local chain featuring American style classics and cocktails in a warm, stylishly rustic atmosphere. I used to love this place, but lately I've found the food and menu disappointing. My salmon salad was skimpy on the salad part but had a perfectly cooked nice portion of salmon. The basalmic dressing was delicious. Nearly $20, no bread served with it, and I was still hungry (which never happens for me!). After I finished the salad, I ended up ordering the lobster bisque, which was nothing special, and a steep $10. My server was friendly and responsive, which saved the disappointing visit. I eat out all the time and comparing the salad to others, it's not worth it. I think corporate mentality has ruined this restaurant, sadly.