Hibachi chain serving Japanese dishes grilled tableside by theatrical chefs.
At a glance
#4 of 4 Japanese restaurants in ClevelandLocalGuideWorld score: 3.51
Rating breakdown
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5 ★43%
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4 ★15%
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3 ★12%
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2 ★8%
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1 ★22%
Quick facts
- What is the rating of Benihana?
- Benihana is rated 3.5 out of 5 based on 1,619 reviews.
- How does Benihana rank in Cleveland?
- Benihana is #4 of 4 Japanese restaurants in Cleveland by LocalGuideWorld score (rating weighted by number of reviews).
- Where is Benihana located?
- 23611 Chagrin Blvd, Cleveland, OH 44122, United States — 754.6 km from the center of Cleveland.
- How can I contact Benihana?
- Phone: +1 216-464-7575 · Website: benihana.com
The service we had with Totiana was horrible. She didn’t come to our table to refill the drinks and she didn’t list to my order ! I told this lady what i wanted and didn’t want clear as day and she ignored my request. She gave us the bill before our food even came along with the to go containers and bags. But our service from the cook was very good even with the server rushing us out of there and not putting my food in correct out cook was very helpful and he stepped in not in oily as a server but as a cook. This is not my first time being here but it is my first horrible experience it.
Antwan was an amazing chef. Great energy. All around great guy. He deserves the best love from you guys. We Absolutely loved him. I wish we could have tipped him but we only had card and tip went to the server.
absolute joke. the only good thing was chef g.
the food isn’t good, the noodles are not lo mien noodles like they should be they are regular spaghetti noodles which i immediately knew was gonna be bad. the sauce and seasoning is bad. they barely give you any vegetables and the vegetables are just onions and zucchini. the salad is so bitter. they charge $5 for soda water. we were 1 of 3 tables in the entire restaurant and it took them 20 minutes past our reservation time to even seat us. the atmosphere is dark dull and depressing. the music is trash. never coming here again ever.
the food isn’t good, the noodles are not lo mien noodles like they should be they are regular spaghetti noodles which i immediately knew was gonna be bad. the sauce and seasoning is bad. they barely give you any vegetables and the vegetables are just onions and zucchini. the salad is so bitter. they charge $5 for soda water. we were 1 of 3 tables in the entire restaurant and it took them 20 minutes past our reservation time to even seat us. the atmosphere is dark dull and depressing. the music is trash. never coming here again ever.
I went here a few years ago with my pastor and his wife, and I really loved how they cooked the food right in front of you. It really made me appreciate what they did more watching the flames and they were almost dancing serving us. They even gave me some sake! It was beautiful. I'm trying to go back if not for another birthday, one of my friends' birthdays! They made my birthday special!
With a party of 5, arriving 40 min from closing, I honestly expected a mediocre dining experience. How shocked and grateful to say that was not what we experienced! The staff was so kind, the chef was very friendly and attentive to our food allergies. The food was awesome! It was the same Benihana meal but made with love and passion. Our waitress was very sweet and friendly. She smiled the entire time! Before leaving, I made sure to tell the manager how appreciative we were for such an amazing dinner. Considering we were in town for a funeral, this was a nice stop before heading home. **sorry I don't have pictures...it was so good we ate it all before I remembered to take a picture 😋**
When we got there the host and waitress were really dry and not at all personable but our chef made up for it. He was a real good vibe and kept us entertained. I really hope a (huge)portion of my tip went to him. Food was great and really enjoyed our visit
Came in with a slight injury so was a little disappointed to see the elevator not in service. The host greeted us well upon entry and the wait to be seated was nonexistent!
Service throughout the meal was fine and the cook was really good and excited to prepare the meals. There were children at the table and they were well entertained by the cooks antics. Well done.
The food: All vegetables were cooked well, however, the chicken was quite rubbery. For the cost, we expected a better grade of meat. For such a price, a customer should feel the value in the requested price.
Overall, dinner went well, but to hear conversation from the waitress and other seated guests of bloody c-section pregnancies was really off-putting. It's very inappropriate. Unfortunately, I have to deduct for this as well.
Service throughout the meal was fine and the cook was really good and excited to prepare the meals. There were children at the table and they were well entertained by the cooks antics. Well done.
The food: All vegetables were cooked well, however, the chicken was quite rubbery. For the cost, we expected a better grade of meat. For such a price, a customer should feel the value in the requested price.
Overall, dinner went well, but to hear conversation from the waitress and other seated guests of bloody c-section pregnancies was really off-putting. It's very inappropriate. Unfortunately, I have to deduct for this as well.
We came here for dinner. We had the shrimp and steak and scallops. The hibachi was great. Nice soup and salad. Good food and well seasoned. Nice show and engaging chef. Service was good except we didn't get the ice cream. We asked about it and waited for a while for her to come back but after 10-15 minutes we just left since they were wrapping up.
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