London Red Bus

Nice buses and very comfortable.

Very polite and kind staff, reasonable prices. Great for grabbing some London memorabilia, highly recommend.

I visited this store in a bit of an emergency as I needed a charger. I was served with amazing customer service. I got the original Samsung charger for just £40 which was great - and as an added bonus I could pick up a few gifts for people.

So a further update on this review would be not to believe someone just because they seem really nice and genuine. Only a few hours later and the (fast charging element) plug no longer works, so I'm left very disappointed.
I feel extremely ripped off as I have now paid £40 for a wire that slowly charges my phone and would have only cost a couple of pounds elsewhere!

One of the best shops!! He is very helpful and very quick with anything you need. Great prices I always go here for my broken phone, screen protector and cases. Would highly recommend this place!

What lovely people!
Shop is clean, tidy and very well laid out. Superior souvenirs, good value too. Found just what we wanted at the right price. Excellent customer service, will visit again soon

Went in to get a sim card:

1- we were looking to get a sim card from 3 with a plan that was £15, we were told that the cheapest plan was £40. He suggested to go with another provider that was £25. We trusted him and took that offer.

2- The sim cards did not work and we found out that he misinformed us about the price plans from 3. They actually offered plans starting at £10. We then went back for a refund due to the fact that the plans they gave us didn’t work.

3-staff was friendly until we decided to return the sim cards for a refund. The clerk was irritated by the sharp tone of one of us and decided to let him know that he wasn’t comfortable with it (this is reasonable). However, he began to mock this member in a manner that was offensive. He felt he had the right to preach, but decided to end the conversation when we asked him not to be insulting.

This is poor customer service skills is what really made this a bad experience. A distasteful experience that ruined our afternoon.

This is one of the best shops in london, the staff is very friendly and welcoming to everyone. They supply a number of things that are very handy to have on the go. I got my phone fixed and they were able to fix it within half an hour and they have all the vape flavours which is a bonus.

Great range of souvenirs and gifts. Saved the day by fixing my broken iPhone screen in less than 30min! Super friendly customer service - Asim is just fab'! And very good prices too. Love the painting of the Union-Jack flag on the ceiling.