The Westin San Francisco Airport

Shuttle to and from SFO airport was fast, comfortable, and efficient.

Room was freshly renovated very nicely. Bed was super comfortable. Indoor pool and hot tub were a nice add, and the reason we chose this hotel over some others. However, there appeared to be a 9 year old kids birthday party happening in the pool area. Apparently you can do that?!? They were there from at least 4pm to 9pm. Party decorations set up in one corner with kids running around, screaming, and making a mess with pizza, drinks, and towels thrown all throughout the pool deck and furniture. The hotel staff had either allowed this event, or simply ignored that it was happening.

Anyway, our guest room had a window connected to the pool area so we heard the kids yelling and screaming until the pool area closed at 9pm. As soon as 9pm happened, the noise went away, so that's good.

I stayed at this hotel for a night during my long layover in SFO. The shuttle bus drivers will not be friendly or let you store your luggage unless you give them a cash tip. Once you survive the shuttle ride to the hotel the experience immediately gets better. The woman at the front desk was very friendly and let me check in a couple hours early without any problems. My room felt like the average room at a best western. I’ve never stayed at a Westin before but I expected more for such an expensive hotel. There is no breakfast and the restaurant seemed very expensive for mediocre food. If you have a 24 hour layover like I did, I recommend walking to in n out for lunch and the lobster restaurant down the street for dinner. This could very easily be a 5 star hotel if they just update the rooms a bit and pay their shuttle drivers more so I don’t have to pay them directly after paying $250 for a room.

Nice hotel, a little dated, could use a refreshment on the rooms. Hotel shuttle runs every 15 minutes, so you don't wait long. Overall not bad for a night stay

The service here is post-pandemic: no valet parking, no bell service, no room service. If you stop at the front desk when it's busy, you get the "muddle huddle" style: no defined lines, just guests hanging around. The staff was nice and professional but somehow struck me as a little tired/stressed. The restaurant food was decent but - as usual - way over priced for the quality.

You can see, hear, and feel the planes at SFO; if you're a light sleeper, you may want to avoid this property.

A nice place to get some rest before your flight. My room was nice and I had no problem sleeping despite the very close proximity of the hotel to the airport. It seems that care was taken in construction and selection of building materials to keep outside sounds outside. I could hear planes take off occasionally, but it was quite muted and not loud enough to keep me from sleeping or wake me from my sleep. The restaurant/bar looks very nice, but I didn't get anything there. The bathroom is nice with a rainfall shower. The shuttle to the airport is quick and very convenient.

My room was tiny, but good for me alone. Everything was so nice, staff friendly, cute pool, convenient airport shuttle. The restaurant is a little overpriced. A New York strip plus a cup of wine cost me $80. Above average level, but no compete with those nice steak houses for that price. Walk along the bay trail was a plus, watching air jets landing was kind of fun.

Yummy bed. Full, fluffy comforter, nice sheets. Decent pillows. The view of the bay with the jets landing and taking off was fun. Not very loud. We could hear the child crying through the wall more, but not terribly. The two doors too close together at the closet and the bathroom was awkward. But we just used the open closet door for the closed bathroom door and left the bathroom door open and out of the way. Love the plentiful hangers that come completely off the rung. So convenient.

Convenient is the best description for this Westin. There’s an airport shuttle that picks you and drops you off. I stayed in Room 640, a very sad and bunker-like executive suite. The living area is clean with a couch and small table with two chairs. There’s a wide screen TV. No windows and quite claustrophobic. There’s an alcove in the living room that’s empty. I wish they placed a microwave in there. There is a refrigerator in the room. Bedroom is standard. Bed and pillows are comfy. They have an ice machine on this floor but there’s no ice bucket in the room. Complimentary breakfast is highlight of this stay. Grill & Vine restaurant had great staff and good buffet selection. Overall, it’s a hotel built for people who missed their flights or on long layovers.