Fairfield Townhouses At Massapequa

My first negative experience was when before I signed the lease, I asked the leasing agent a question about the apartment. Instead of answering me, she pressured me to sign first and when I did her exact words were “well it’s your problem now” instant regret.

They gutted all the trees that were near my apartment about a year ago, now it looks like one huge pile of dirt. They also changed the doors a long time ago and have still yet to add the plaque numbers to the doors, all we have is a piece of blue duct tape with our apt number scribbled in sharpie and have had that for over a year.

It can be 49 degrees outside and they won’t put on the heat. Yes, they regulate the heat, you do not have constant access to it. So if you’re anemic or just a regular human who gets cold at such low temperatures, better buy extra blankets!

The new apartments are renovated nicely, however be careful with choosing a unit, ours was unfinished and is missing an important piece of the bathroom sink. There are gaps where the ceiling lights are installed in our closet, constant draft coming from it. And there is a HUGE hole in the corner of the one of our closet that’s been there since we moved in. Idk who they have working on the new units now but hopefully they’re better.

Lastly, good luck finding parking if you work until 6 or later, there are never any spots even if you register your car on the leasing papers. And they will threaten to tow your car if you park in the ‘future resident’ parking, even if you pay rent!!!

The only reason why I will give 2 stars instead of 1 is because of maintenance. They are nice men, but terrible apartment and leasing agents. Oh yeah, TURN THE DAMN HEAT ON.

unearthly, evil and despicable. You guys are setting up kill traps and killing innocent stray cats. Not only that but it’s been reported and you’re still doing it. There are photos and it’s really terrible. You have the resources to not only
Help but one of your managers could take ten minutes out their cigarette break to call local shelters. You should
Be ashamed.

I have lived here for 2 years, and I just signed another 2 year lease.
I just read all of the horrible reviews and I can clarify.

1- Fairfield took over Southpoint and has made improvements such as New Windows and New Doors.
I was aware of all of these changes well in advance, I didn’t know the exact date but I was aware.
I am happy that things are being improved, and my rent has stayed the same. It’s been a slow process but there is a plan in place.

2- The maintenance staff is kind and helpful.
If people come here with anger and try take it out on the staff by yelling and being aggressive, that’s on them- not the staff.

3- The pool is absolutely AMAZING.
Clean, fun, chill vibe never overcrowded.

4- I don’t use the laundry on-site, it is not well lit and seems unsafe. That part is true. I choose to use the laundromat up the street.

5- The grounds are pleasant and clean.
Some areas are better than others.

6- I have a balcony and a dishwasher, granite counter tops, nice neighbors and great maintenance staff.

7- If you look for flaws, you will certainly find them in life, and here. But if you have a dog, and you like a beautiful pool, and friendly maintenance staff you will find it here.
All of my neighbors that I have met are very kind.

8- Yes there was a Raccoon problem. Hopefully it is fixed. It was acknowledged and steps were made to remedy it. Again, with patience and kindness to staff. If you yell at them what do you expect?

9- Fees are a bit much that’s true.
BASE RENT PLUS:

Add on
30$ garbage removal
40$ amenity fee
13$ pest removal
Per month
Plus heat and water 70$ approximately per month
150$ approximately

Plus cable/internet/ PSEG

Pet fee- but can be waived easily it’s an emotional support animal. Register as an emotional support animal.

10- The renovated apartments have been completely gutted with all brand new appliances. Beautiful.
I don’t have one but I have seen them.

Rents are insane right now and I think this place has a lot to offer with the right attitude and if you love pools and dogs. Also location is important. Some areas need work.

Good luck stay positive.

Stay away from this property. Stayed here for a a year and regretted it every single day. Windows are so old that you will hear every noise and the fences are broken down.
The pictures on their site are deceiving as they are only from few units that are updated. Rest of them are old and broken down. The utility charges that you will see for water sewage and lighting that they use outside are going to run you $300-$400 additional on top of your rent. They do not discuss and elaborate on that when selling. They will give you a runaround to get your security deposit back even if you give a 30 day notice and leave the place in an immaculate condition.

They have ignored me numerous times about my neighbor who is a drunk (even the police acknowledge this) who is arguing with his girlfriend on a daily bases. They stomp around upstairs which I do not mind. However, they are arguing and screaming once a week. The cops are at my door step, or his relatives and friends banging on the door for an hour. I’ve had this man yelling through my door calling me out of my name and threatening me to the point I got a restraining order. Through all this I’m being told they can’t move me and they will not evict him. Do not move here they do not care about your safety or your children’s safety.
Update:
I am still living under a horrible tenant. Previously had a restraining order. The manager Pasquale has never reached out to me. The police have spoken to management numerous times about the tenant above me. They want me to pay to be able to move even though they have a tenant calling me the N word and jumping up and down at all hours of the day. No one is speaking to me anymore but I am expected to pay $3k a month and not be able to sleep or leave my home because the tenant above me. I am now in therapy due to being traumatized by my first ever apartment.
Update 2024:
I will finally be moving when my lease ends after being stuck for 2 years. The only time the manager contacted me about my neighbor from hell is when I finally got a lawyer. I finally was able to get him evicted. All the manager did was ignore me, avoid me and send me a copy of my signed lease, as if that has something to do with them keeping a man that torments everyone that lives below him. I will say the maintenance people are very kind. But that is not enough to be giving them this crazy amount of money and not feel safe in my own home.

Times are tough in the housing market but you're better off virtually anywhere else. For the absurdly overpriced lease you will get for signing on with the "prestigious" Fairfield name, you too can enjoy the filthy common grounds and parking lots with trash strewn everywhere. Enjoy the sounds of raccoons mating and fighting through the walls at all hours of the day and night and, maybe even more frequently, the sounds of your neighbors doing the same through the paper thin walls. Be warned- when it is time to terminate your lease they will do everything they can to take advantage and make it as difficult as possible. I have contacted 4 different representatives about how to go about receiving my security deposit and not a single one has told me how to go about beginning the process- seems illegal no? What little correspondence I've received from them has been rude, dismissive and downright condescending while they dance around answering the questions I've posed. Don't say I didn't warn you.

My family and I moved into Southpoint Apartments a year ago and since the beginning we have had the most wonderful living experience. From applying to moving in and everything in between! Maintenance is always there on the fly if you need anything! And the service that is giving in the leasing office is beyond anything expected or giving to us before! Pasquale and Victoria are the nicest and most professional people I’ve ever had the pleasure of renting from and I’m glad I can call them not only my tenants but my friends! Thank you Southpoint! I’m very grateful for everything!

There are ups and downs with this place. There are a lot of good qualities. But then the bad outweigh the good. Maintenance may have changed hands and he is fantastic. He is quick to help and does a good job. But things just go untouched. Lighting in the parking lot is broken. Washers and dryers are broken. Complaints go unattended. The leasing staff needs to hold up their end of the bargain and enforce the rules that are signed on a lease. If you let people break small rules, you allow others to break larger rules. This location works for the price, but with new apartments popping up all over the place, they will become irrelevant in a few years if they don't improve their staff and facility.