Seoul-area airport with diverse amenities such as a spa, a driving range & an ice-skating rink.
At a glance
Rating breakdown
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5 ★76%
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4 ★15%
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3 ★4%
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2 ★1%
-
1 ★3%
Quick facts
- What is the rating of Incheon International Airport?
- Incheon International Airport is rated 4.6 out of 5 based on 25,355 reviews.
- Where is Incheon International Airport located?
- 272 Gonghang-ro, Jung-gu, Incheon, South Korea
- How can I contact Incheon International Airport?
- Phone: +82 1577-2600 · Website: airport.kr
Pleasant experience on flight via Korean Air.
Good services, sweet smiles from flight attendants, and also witness how a customer feeling sick was well taken care of.
Airport is very clean and beautiful, plus almost instantaneous retrieval of luggage, after a short restroom break.
The custom checkpoint were well spaced and maintained, polite staff whom divert us to each queue clearly.
Friendly experience here.
Efficient, effective, top notch service.
Good services, sweet smiles from flight attendants, and also witness how a customer feeling sick was well taken care of.
Airport is very clean and beautiful, plus almost instantaneous retrieval of luggage, after a short restroom break.
The custom checkpoint were well spaced and maintained, polite staff whom divert us to each queue clearly.
Friendly experience here.
Efficient, effective, top notch service.
When I got off the plane for a layover, the most impressive airport I've been to. It was very clean, spacious walking and seating areas, but not at the food areas. The food court is cramp but has a washing sink area and drink cups available.
There's men's and women's washroom a plenty and well maintained. Spacious washing hands area with personal mirror and toilets that has no peek a boo gaps and some scent vanilla in the stalls. A robotic cleaners, charging station. A coffee shop before departure area was non stop busy. The gift shop has unique stuff, they accept by debit card and the sales lady spoke decent English and was courtesy in helping pick out a perfect gifts.
There's rest lounge areas on the upper floors. It wasn't busy yet, until near departure time, that's when seating areas was packed.
There's men's and women's washroom a plenty and well maintained. Spacious washing hands area with personal mirror and toilets that has no peek a boo gaps and some scent vanilla in the stalls. A robotic cleaners, charging station. A coffee shop before departure area was non stop busy. The gift shop has unique stuff, they accept by debit card and the sales lady spoke decent English and was courtesy in helping pick out a perfect gifts.
There's rest lounge areas on the upper floors. It wasn't busy yet, until near departure time, that's when seating areas was packed.
it is big and nice. security check is quick. always leave plenty of time as the airport is so big and walking toward your gate is so so far. we have to take the train to go to gate 111. lot of walking before we arrived at the gate.
not a lot of charging place. normally a lot of people sleep around the charging area and make it so hard to access.
not a lot of charging place. normally a lot of people sleep around the charging area and make it so hard to access.
Among the best airports in the world. Quick and easy baggage claim, customs, and immigration. There are some restaurants like KFC and Burger King, and some snack stalls to get a quick bite. There are also robots, although few, around the airport to assist you if you have any problems. The airport is also relatively safe, as there are around 20 police and security guards patrolling the airport in roughly 150 metres. Overall, the airport is great, and can compare with Singapore’s Changi Airport, ranked as the ‘best airport in the world’ for 7 years straight. I think the rating system was set up by a Singaporean.
This is the most beautiful airport I have ever seen. Not only beautiful but also the services and technology here are very professional. quick check-in.
We can check in online and do not need to print boarding passes. Fashion, cosmetics, and clothing stores are tax-free when purchased at the airport. The service of transporting passengers from the landing place to the airport exit door is extremely convenient.
You can buy T-money cards in stores or near T-money card recharge machines. Bus or train routes are very convenient: if you take the subway, go downstairs. If you want to take the bus, go outside to wait for the bus.
Transit procedure time is very fast.
We can check in online and do not need to print boarding passes. Fashion, cosmetics, and clothing stores are tax-free when purchased at the airport. The service of transporting passengers from the landing place to the airport exit door is extremely convenient.
You can buy T-money cards in stores or near T-money card recharge machines. Bus or train routes are very convenient: if you take the subway, go downstairs. If you want to take the bus, go outside to wait for the bus.
Transit procedure time is very fast.
Pros:
-large table-height spaces for packing or re-packing luggage before checking-in or boarding
- weight scale and dimension check by laser according to individual airline requirements; will indicate if your luggage meets their weight and size requirements for check-in or carry- on luggage
- convenient disembarkation point from city airport limousine buses
- nice artistic display pieces
Cons:
- difficult to find elevators to go to the restaurant floor (4/F) with a buggy
- almost 80% of the restaurants serve traditional Korean dishes
- airline should display boarding lineup areas for individual zones in order to avoid chaotic queuing near the boarding gate.
-large table-height spaces for packing or re-packing luggage before checking-in or boarding
- weight scale and dimension check by laser according to individual airline requirements; will indicate if your luggage meets their weight and size requirements for check-in or carry- on luggage
- convenient disembarkation point from city airport limousine buses
- nice artistic display pieces
Cons:
- difficult to find elevators to go to the restaurant floor (4/F) with a buggy
- almost 80% of the restaurants serve traditional Korean dishes
- airline should display boarding lineup areas for individual zones in order to avoid chaotic queuing near the boarding gate.
It's one of the best airpots I've been. A high-tech airport with robots. The cleanliness here is on another level. They have super clean washrooms.
One of the (if not the most) cleanest and nicest airports I've ever been to! There's so much space in waiting areas and everything looks neat. I love the screen where you can scan your boarding pass and see information and directions as far as where to go next; I think that was just very helpful. There are lots of restaurants and shops; the place basically looks like a mall. There are a lot of playground for kids. Overall, I think this airport is just wonderful!
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