Westbury Park Pub and Kitchen

Used to come to the Westbury Park Pub most weeks for a meal. We came back again for the first time in over a year and were so so disappointed. The quality of the food has gone downhill significantly. We had a veggie burger where the halloumi had been so over cooked it was rock hard and a normal “Westbury Park Burger” which was very very dry. All of the additional touches they used to add to the food to make it feel special have been stripped away. It seems like they don’t have a chef anymore just a cook who chucks pre-bought items into a fryer. We will still go to the pub for a drink but will not eat there again. Such a shame.

To add to my comment in response to the owner... during and after our meal no member of staff checked with us to ask how our food was, neither did the server who cleared the plates as we were leaving after our meal. We ate with you on Thursday 20 June at one of the outside booths...

My husband and I had dinner today. We ordered Lamb chop and Beef Burger. I had two severe disappointments -

1) The lamb chop looked pink/red and when I used knife it looked oozing reddish liquid.
I had a chat with waitress and she was kind and offered me to get it checked with the cook. The food was improved and served to me again.
As a compensation the server said the dessert is on them as we were unhappy at first instance.
At the end of the meal, we decided to not have dessert.
We went to the counter and thanked the waitress for her thoughts and we walked out.

2) Sadly, the waitress ran to us after 5 minutes we crossed the road and we're standing at bus stop, she was checking if we have paid. And insisted on seeing the payment made.
I absolutely understand it's the responsibility of the person to do it.

But there was no thought given to check on there system before approaching a customer. It was embarrassing for us both to be followed, approached and questioned in this manner.

It's sad how we are made to feel.

Lots of seating areas and I particularly liked the outdoor booths. Inside looked worn and tired, perhaps it's just a pub norm to look that way give the amount of traffic. Staff were very pleasant and welcoming.
The fish and chips are a must!
Thankfully, no pets or screaming children

Drinks are good with average food yet it’s a resounding NO / AVOID from me due to the consistently poor service / hostile environment (Sunday evenings in particular). Odd given that this is an operator with multiple successful
businesses in and around Bristol. Maybe it’s just a few bad apples ?

Difficult to award the stars, because I was visiting my student son and we needed food on a Sunday evening, and this was open. They only do pizza ... but we really enjoyed them. Loads of space with small and big tables, very warm atmosphere and family oriented. We saw a group of mums with their children. All downstairs and almost opposite the local cinema.

This is a great pub/restaurant we went here for Sunday dinner and it was outstanding ....service atmosphere was all fantastic staff are really nice and friendly.....unfortunately like many of the establishments in and around the area they seem to think everyone like eating with other people's pet's.....I don't hence the 2 star review

Lovely food and dessert… nice atmosphere too

A cosy and classic pub. Very large inside and plenty of seating outside. Staff were friendly and welcoming.
Good social distancing measures in place. Very clean and tidy. Tables well spaced out. A quiet pub, which is nice to have a quiet chat, with not having to struggle to talk over loud music.
Decor inside is nice.
Will definitely visit again.